The Conference for Assistants

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Detailed Overview/Outline

You'll Learn…

• How to build and strengthen your “people” skills
• How to manage multiple projects, responsibilities and bosses … without getting all stressed out!
• Proven methods for getting more done in less time
• 3 ways to demonstrate your capabilities and become truly indispensable
• How to keep your cool when dealing with difficult people
• And much more!

Boost your image, your communication skills, your professional development and your satisfaction!

In this era of dramatic change in the business world, assistants have never been more challenged … more stretched … than they are today. You’re expected to do whatever it takes to keep the “train moving” amidst the confusion brought on by re-engineering, restructuring, new technology—whatever changes you’re up against. In this valuable conference, you’ll learn new, practical skills that will enable you to manage your job and your career with new professionalism, new authority and new success

Image and Communication Skills
Winning respect and credibility

Assistants are truly the backbone of an organization. But it’s easy to feel overlooked, even ignored, in the rush of everyday business. The few “pats on the back” or positive strokes you do get make all the difference in the world to your attitude. In this session, you’ll learn how to get more recognition for your good work … and use this fuel to make even greater contributions on your job.

Communicate with confidence up and down the ladder

Think about the most valued and respected assistants you know. They speak, write and act professionally in every situation—from the lunch room to the board room. And their sense of confidence draws greater respect, responsibility and success like a magnet. Here’s your opportunity to look at your own communication style from a different perspective, develop new insight about yourself and focus on behaviors you want to alter.

Interpersonal communication skills—your secret weapon

Have you ever been passed over for a promotion? Are you often interrupted during meetings? Do others in the organization not take you seriously? Do you know why? Chances are your behavior has contributed to these disappointments. This session sheds light on a form of psychological censorship that protects us from seeing ourselves the way we really are and offers frank insight into habits that hold us back.

Your professional image

Image is so much more than the clothes you wear or the car you drive. It’s the way you walk into a room … how you respond when under attack … how you handle awkward situations. What kind of image do you project? How can you change it to convey the message that you’re competent and in control? Find out in this session.

Believe in yourself

For many of us, negative self-talk is an everyday part of our lives. We’re constantly feeding ourselves with messages like “I can’t … I should have … Why didn’t I?” It’s no wonder we go home at night feeling unsettled, even angry at times. Here we’ll explore why people do this to themselves and how to fill yourself with the “good stuff” that builds self-esteem and self-confidence.

Professional Development
Managing when the boss is away

Your boss is either out of town, in meetings or on the phone all the time. You’re expected—and encouraged—to run the office on your own. But others don’t like taking “orders” from an “assistant.” As a result, doing your job is twice as hard as it should be. Should you get the boss involved? Step up to the plate and play hardball with whoever’s in your way? Attend this session for fascinating insight into this common problem.

Dealing with change

Never before has the business world been rocked with so much chaos and change. Between layoffs, buyouts, re-engineering and rightsizing, we’re constantly having to adapt. Even if our work lives are stable, our personal lives may seem in constant upheaval. This session gets inside of why some people make changes eagerly and easily and why others find it insurmountably difficult. And it offers guidelines for staying centered when our lives are punctuated with crossroads.

Dealing with chronically impossible people

You walk into work every morning and there that difficult person is … the co-worker, the vendor or the VP who is making your life miserable. Your amateur psychotherapist friend has given you plenty of advice on improving the situation, but none of it has worked. It’s time to stop beating around the bush. Attend this session and get straightforward techniques, tested and proven effective in the business world, for getting problem personalities under control.

Everyday negotiation skills

If you’re tired of getting the short end of the stick, you’re ripe for this crash course on negotiation. And do you ever need it. Between the kids, the spouse, the vendors—even the boss—you can barely remember what it feels like to “have it your way.” Practice these great new skills every day and before you know it, winning will become a habit.

Staying in sync with your boss

No two people are busier than the assistant and the boss. A constant avalanche of meetings, phone calls and deadlines leaves little time to talk—let alone communicate. Out of necessity, the most successful assistants have had to carve out their own ways of making the boss/assistant team work. You’ll gain an hour’s worth of their valuable insight in this session which you can use to give your boss/assistant relationship true lasting power.

Sponsor Background:
SkillPath's seminars, videos, audiocassettes, books and software packages offer expert guidance on everything from how to get the most from the latest version of your favorite computer programs to how to manage people, time, projects or priorities and just about everything in between. At current count, SkillPath's curriculum includes more than 60 different seminar topics and nearly 200 book, audio and video titles.

SKILLPATH GUARANTEES RESULTS If you're not happy, SkillPath is not happy. Go back to work and apply the new techniques you learned in any of SkillPath's seminars. If you're not absolutely delighted with the results you achieve, write to them right away. They will issue you a refund or arrange for you to attend another SkillPath seminar without paying another penny. That's the SkillPath Guarantee!

Cancellation Policy: Cancellations received up to five business days before the workshop are refundable, minus a registration service charge, which you may apply toward any future workshop. After that, cancellations are subject to the entire workshop fee, which you may also apply toward a future workshop. Please note that if you don’t cancel and don’t attend, you are still responsible for payment. Substitutions may be made at any time.

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