Managing Up

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Detailed Overview/Outline

We all have ideas that could make our jobs more efficient and make our efforts more productive. But, we just can’t get our boss to hear us out or give our ideas a chance. How can we get more involved, contribute positive ideas and change, and be recognized for more than just accomplishing our assignments?

“Managing Up” is not about telling your superiors what to do. Rather, it is about learning the skills needed to meet your organization’s goals and make recognized and valued contributions. It’s about learning to create an open exchange of ideas between your supervisor and yourself to yield measurable results.

You will also learn how to create, foster and work in non-traditional ways that allow your support team members to contribute even more to achieving your team’s goals. Adding “Managing Up” to your skill set means that you must understand and dismantle the barriers that prevent your own staff from managing up. By doing so, you will create a work relationship which encourages a higher level of personal investment from your team members, increasing their satisfaction and productivity.

In this one-day workshop, you will learn how to:

• Understand the advantages of managing up as both a manager and an employee
• Build confidence in approaching your manager
• Create an environment that encourages managing up from your support team
• Take a central role as both team member and leader

Key Topics

• Expanding your role in the organization
• Understanding what does make a difference to your superiors
• Developing the confidence to manage up
• How to say “no” while maintaining a positive relationship
• Identifying and defusing barriers to working together
• Communication techniques to get the message through
• Effectively responding to requests with the needed information and clarity
• Action plans to change “the way we do things”

Who Will Benefit
Individuals who want to learn effective techniques to communicate their ideas to superiors and decisions makers; supervisors and managers who want to tap into the expertise and creativity of their staff for process improvement suggestions and increased productivity ideas

Sponsor Background:

• Over 50 years ago, Cornell University's School of Industrial and Labor Relations was formed to provide training to employers to improve workplaces and workplace life.
• Cornell workshops have a reputation for being current in subject theory and application as well as on legal or regulatory issues.
• Classes are highly interactive…between student and instructor and student to student.
• Discussion groups, case studies, role plays, and other exercises provide practice for your learning.
• Your instructors are skilled communicators and experienced professionals committed to providing the finest in real world, practical education.
• The majority of our clients are repeat users…a testimony to the quality and value received.

Substitution and Cancellation Policy

Substitutions of registrants can be made at any time. Cancellations and transfers are subject to a 25% charge unless received in writing one week prior to the program. Registrants who do not cancel in writing prior to the program date and who do not attend are responsible for the entire fee.

Instructor(s):
Anthony Panos, Cornell University, ILR School

Instructor Background:
Anthony Panos, President of Performance Training Inc. Mr. Panos possesses over 20 years of experience teaching and consulting in management development and human resources. Previously, he was the Director of the ILR School’s management programs. Mr. Panos has had over 15 years of front-line management responsibility and he brings those experiences into the classroom.

Past Participants Include:
Past Participants in All Cornell Workshops Include

• AIG
• American Express
• AT&T
• Becton-Dickinson & Co.
• Bell Atlantic
• BMG
• Boeing
• Chase Manhattan Bank
• Citicorp
• Coca-Cola
• Corning Glass
• Estee Lauder
• General Motors
• Girl Scouts of America
• GTE
• IBM
• Johnson & Johnson
• Lucent
• Merck
• Mobil
• MTV
• NEC America
• New York City Criminal Justice Agency
• New York State Dept. of Labor
• Tiffany & Co.
• Time Warner
• UNICEF
• United States Postal Service
• United Technologies
• Xerox

This seminar has 3 available dates/locations. Click the button below to view them all and to sign up for this seminar. To quickly return to this seminar at a later time, you can search by its QuickCode: QQBSLX.

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