Complete Seminar Details
In this intensive seminar the focus in on knowing yourself and how your behavior affects the actions of your team. Learn the importance of team dynamics and how an understanding of others - their goals and values, needs and wants - can lead to more effective motivation, delegation, conflict resolution and overall team performance. Discover how to redefine and expand your role and meet the complex challenges of today's workplace. Keywords: executive, executives, management, developing people, communication techniques, motivation, resolving conflict, trust and partnership, partnering with your team, constructive feedback, management style, managing teams, coaching, managing conflict, delegation, performance. CEUs: 1.8. Fee per person: $2195, $1995 for AMA members.
Develop a more proactive approach to meet complex challenges.
In this three-day seminar, designed for mid-level and developing managers, the focus is on knowing yourself and how your behavior affects the actions of your team. You’ll learn the importance of team dynamics and how understanding others—their goals and values, needs and wants, comfort and stretch areas—can lead to more effective motivation, delegation, conflict resolution and overall team performance.
WHO SHOULD ATTEND:
Note: To attend this seminar, we recommend prior attendance in at least one skills-based management course.
HOW YOU WILL BENEFIT:
- Ensure long-term business results by effectively developing people
- Meet the diverse needs of all your team members with proven communication techniques
- Align motivation with work and personal goals
- Anticipate and resolve conflict situations
- Instill a culture based on trust and partnerships
- Increase dialogue and constructive feedback
- Understand the importance of transformational coaching as a tool for partnering with your team
- Use delegation to increase productivity and individual growth
WHAT YOU WILL COVER:
The Learning Workplace
- Deal with significant challenges
- Assess your approach to challenges from your staff
- Understand your behavioral profile and scoring matrix
The Manager’s Style—How Others See You
- The four primary behavioral styles: relater, socializer, thinker, director
- How to recognize others’ behavioral styles to increase support and communication
- Style adaptability to increase your managerial effectiveness
Managing Teams
- Teams, team stages and work group
- How to develop, create and manage a successful team
The Transformational Coach—Partnership Coaching
- How to move from a boss to a coach
- The competencies and strengths of a transformational coach
- Identify your developmental strategies
Style and Motivation
- Key values in determining various ways to motivate people
- The relationship between values and individual expectations
- Assess your company’s existing recognition, reward and benefit systems in relation to employee growth and performance
- How to select motivators based on individual needs
Managing Conflict
- Assess your preference and approach for dealing with conflicts
- Identify the critical modes for reaching successful resolution
- How to shift your style to better manage conflicts
Delegation for Growth
- Use delegation to accomplish immediate and long-term goals
- How to share and partner with delegates to minimize risks
- Assess the barriers to effective delegation and overcome resistance
- Re-examine the effectiveness of your current delegating techniques
- Delegation styles and approaches
Managing Performance and Growth
- Apply all concepts learned through simulation actions
- How to promote continuous learning among your staff
OUTLINE
Learning Objectives
- Ensure Long-Term Business Results by Effectively Developing People
- Meet the Diverse Needs of All Your Team Members with Proven Communication Techniques
- Motivate Your People
- Anticipate and Resolve Conflict Situations
- Instill a Culture Based on Trust and Partnerships
- Increase Dialogue and Constructive Feedback
- Understand the Importance of Transformational Coaching as a Tool for Partnering with Your Team
- Use Delegation to Increase Productivity and Individual Growth
The Learning Workplace
- Define the Value of Participating in This Seminar—to Your Organization and Yourself
- Assess Your Approach to Challenges from Your Staff
- Identify Seminar Topics to Emphasize How to Best Meet Your Learning Priorities
How Others See Us—The Manager’s Style
- Identify the Primary Behavioral Characteristics Others See in the Workplace
- Determine How Behavioral Style Influences the Actions of Others
- Plan Actions to Improve Personal and Group Effectiveness Using a Range of Behavioral Styles
Managing Teams
- Differentiate a Team from a Workgroup
- Participate in a Successful Team Activity
- Focus on Behavioral Indicators That Lead to Successful Team Performance
- Develop Strategies for Improving the Effectiveness of Teams
The Transformational Coach—Partnership Coaching
- Redefine the Role of the Manager as a Learning Partner
- Contrast Transactional and Transformational Coaching Behaviors
- Assess the Readiness of Participants’ Current Work Environment for Effective Partnership Coaching
- Assess Current Coaching Competencies
- Develop a Plan for Evolving a Trusting Learning Environment
- Select Key Behavioral Approaches to Improve Partnership Coaching Effectiveness
Style and Motivation
- Determine Key Values That Are Typical to Each Behavioral Style
- Articulate the Relationship between Values and Individual Expectations in Motivating Employees
- Identify What Current Recognition, Reward, and Benefit Systems Provide and/or Lack Motivators of Employee Growth and Performance
- Select Motivators Based on Individual Needs
Managing Conflict
- See How Proactively Dealing with Conflict Is a Key Skill of Effective Managers
- Assess Your Personal Preferences and Habits in Dealing with Conflict
- Identify Five Primary Modes for Reaching Successful Resolution
- Shift Your Approach Effectively by Recognizing Key Indicators
- Describe Situations to Others That Illustrate the Need for Skill in Using All Approaches
- Promote a Learning Culture That Uses Conflict as a Platform for Building Trust and Enhancing Creativity
Delegation for Growth
- Use Delegating as a Tool for Professional and Personal Growth
- Recognize the Conditions of Risk in Delegating
- Identify Barriers to Effective Delegating
- Assess the Effectiveness of Your Current Delegating Practices
- Know When Not to Delegate
Managing Performance and Growth—A Management Simulation
- Approach Performance Management of Your Work Unit Using All of the Seminar Concepts in a Simulated Case
- Experience Team Dynamics
- Practice Successful Team Behaviors
- Assess Your Learning from the Seminar
- Identify Strategies That You Will Use Back at Work
3 days/1.8 CEUs
This Seminar Features Blended Learning
AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant.
Sponsor Background:
The American Management Association was founded in 1923. They have built a content control check into every one of their professional seminars. Plus a series of checks and balances to ensure that the content of every AMA seminar is precisely targeted to:
- provide comprehensive, hands-on training that is of practical use when you return to the job
- focus on need-to-know specifics, relevant to the demands of global business today
- offer the expertise and personalized attention of top-ranking instructors
- facilitate your career development and business savvy
Whether you're looking for a solid foundation of business fundamentals or strategies to help you seize growth opportunities for your company, AMA offers expert instruction to help you:
- manage your priorities effectively
- cultivate more productive working relationships
- increase your on-the-job value
- align your skills with marketplace demands
- bring out the best in people, processes and yourself
Cancellation and Refund Policy
If you cannot attend a seminar you may contact AMA in advance to transfer to a future session, or can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply call. If you cancel with less than three weeks' notice, you will be liable for the entire seminar fee, however you may request a courtesy transfer to use at any future AMA seminar of equal or lesser value. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed, and do not cancel with a minimum of three weeks’ notice as described above, you will be charged the entire seminar fee.
