Excelling as a First-Time Supervisor

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Detailed Overview/Outline

You earned your supervisory position. This seminar will help you make the most of it.

In your old position you did a great job. But the skills that made you a valued team player won't necessarily make you a great supervisor or manager.

As a manager, you'll have more on your plate than ever before:

• It's not enough to follow directions -- now you must decide what gets done, when, and by whom.
• You don't just have to do your projects accurately and on time -- you have to help other people keep their projects on track, and see that everyone works together.
• You can't focus solely on your department -- now you're a member of the management team. Your new peers will expect you to have a broader perspective.
• It's not enough to keep yourself motivated -- you have to be a coach, cheerleader, and "strong shoulder" to people who have bad days, conflicts with each other, and demands you might not be able to satisfy.

Help make your move into management smoother and more successful.
You'll use what you learn right away. If a tough people problem comes up, you'll know how to handle it. When faced with a crisis, you'll remain calm and composed. You'll be better equipped to keep your team motivated, productive and, on target.

Attend this one-day seminar and get all the skills and insights you need to lead with confidence and conviction, including:

• How to start producing results you can take credit for fast
• Ways to avoid the problems that sabotage many new supervisors
• How to get the unvarnished truth about a new employee's track record and personality
• What it takes to get performance from people who aren't used to you being "the boss"
• How to size up your own boss -- so you can give better support and get more backing in return
• How to raise your visibility and earn the respect your position deserves

Plus you'll take home these essential "how to" supervisory tools:

• Leadership self-test. Find out how you rate as a leader - and how to become more persuasive and powerful.
• Employee motivation survey. Learn what your employees believe would increase their productivity.
• Work-group assessment. Determine your team's maturity, cohesion and stress levels, and adjust your leadership style accordingly.
• Employee work-style assessment. Pinpoint each team member's specific strengths and weaknesses.
• Delegation self-assessment. Could you benefit from delegating more? Find out what's holding you back.

Who will benefit most from this seminar?

• Supervisors and managers with less than one year's experience
• Aspiring and soon-to-be-promoted supervisors
• Newly appointed team, work group, and project leaders
• Experienced supervisors with little or no formal supervisory training

SEMINAR OVERVIEW
You'll see how to achieve results fast…

• Bureaucracy basher, expediter -- and 5 more hats you'll wear as a manager
• What motivate employees -- according to them (Many managers have it backwards. Do you?)
• How to quickly assess your people (so you can minimize their weaknesses and utilize their strengths), your team (so you can adopt the appropriate leadership style)
• How to help your employees find more meaning in (and better connection to) their work
• The basics of an effective performance evaluation
• Management communications: skills that can help you project authority and get instant cooperation from your staff
• The one key quality you can develop that determines your influence with others.

You'll learn to take charge of your job…

• How to get off to the right start - 7 specific guidelines that will help you earn respect right away
• The first (and most serious) temptation new supervisors face - and how to resist it
• Learning what your boss wants (and doesn't want) from you
• Important questions to ask the first week on the job
• Tips for supervising people who were your peers - and those who are your friends
• The best way to recover when you make a mistake
• 4 steps to minimize your people's resistance to change

You'll learn how to develop your people…

• What you should delegate - and what you must not
• 5 proven motivators and rewards to help your employees succeed
• The 5 most critical factors in administering discipline
• The most common causes of unsatisfactory performance - and how to help your people overcome them

Program Agenda
Taking charge of your job

• The first (and most serious) temptation new supervisors face -- and how to resist it
• Setting self-learning goals that will get you up to speed fast
• Learning what your boss wants (and doesn't want) from you in 6 key areas
• Important questions to ask during your first week at your new job
• Conquering the paperwork mountain: a 2-step process to make sure you never miss a "must read" document
• 7 specific guidelines that will help you earn respect right away

Achieving concrete results fast

• 6 ways to achieve personal excellence as a leader
• Bureaucracy basher, expediter -- and 5 more hats you'll wear as a supervisor
• 4 necessary steps that will minimize your people's resistance to change and motivate them to do more
• Correcting leadership errors: the best ways to recover when you make a mistake
• How to quickly assess...
• ...your people, so you can minimize their weaknesses and utilize their strengths
• ...your team, so you can adopt the appropriate leadership style

Developing your people

• What you should delegate -- and what you must not
• How to delegate work and ensure it's done right -- without meddling
• The delegation traps every supervisor must learn to avoid
• What motivates employees, according to them (many supervisors have it backwards)
• Employee advocacy: Why and how to move your people ahead in your organization
• 5 proven motivators and rewards
• The basics of an effective performance evaluation
• The most common causes of unsatisfactory performance -- and how to help your people overcome them
• The 5 most critical factors in administering discipline, so you can correct people without destroying their motivation to change

Building an image of confidence and competence

• Skills for projecting authority and getting cooperation from your new staff
• Understanding the 5 most important ways people communicate
• Recognizing the "red flags" of body language
• The power of a positive mind-set: Where it comes from, how to get it and how to keep it, no matter what's happening to you
• The one key quality you can develop that determines your influence with others

Sponsor Background:
Fred Pryor Seminars and CareerTrack, divisions of PARK University Enterprises, Inc., create one of the most respected international providers of professional seminars. Since pioneering the one-day seminar in 1970 as Fred Pryor Seminars, our organization has built a reputation for high-quality, convenient, and practical business-skills training around the world, in every industry and sector.

Today, with more than 5,000,000 satisfied customers, we continue to pride ourselves in providing the superior training you’ve come to expect from Fred Pryor Seminars and CareerTrack. Our cutting-edge research and course development are designed to meet the adult learning needs of your employees and your organization.

Fred Pryor and CareerTrack are your number one choices for training because we offer:

• In-depth experience in the training industry
• Consistent and comprehensive course offerings
• High energy and content-rich presentations
• Multiple training tools, including on-site training, on-line learning, seminars, and a/v products
• 100% Satisfaction Guarantee

As we continue to grow, expand, and change to meet client and market needs, we always remember that every individual customer matters and that collectively, they are our most valuable assets. That’s why our goal is the same today as it was 30 years ago – to provide the best choice in business skills training with maximum convenience to help you – our customer – achieve success!

Cancellation Policy: You may cancel your registration up to 10 business days before the seminar. Your registration fee will be refunded less a cancellation fee. If you need to cancel less than 10 business days prior to the seminar you may (1) send a substitute from your organization or (2) transfer your registration fee within 12 months to another seminar or conference of your choice. Please note that if you don't cancel and don't attend, you are still responsible for payment. Substitutions may be made at any time.

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