How to Communicate with Tact and Professionalism	QuickCode: QQAAWY
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		Upcoming Dates *Click on a Date to Sign Up May 12-13 · SANTA ROSA, CA May 12-13 · SYRACUSE, NY May 12-13 · SPOKANE, WA May 13-14 · MERRILLVILLE, IN May 13-14 · RENO, NV May 14-15 · SAN FRANCISCO, CA May 14-15 · BOISE, ID May 14-15 · ALBANY, NY May 15-16 · SACRAMENTO, CA May 15-16 · SCHAUMBURG, IL May 19-20 · FRESNO, CA May 19-20 · VISALIA, CA May 19-20 · ATHENS, GA May 19-20 · GAINESVILLE, GA May 19-20 · WAUSAU, WI May 21-22 · BAKERSFIELD, CA May 21-22 · MODESTO, CA May 21-22 · ATLANTA, GA May 21-22 · AUGUSTA, GA May 21-22 · CHARLOTTE, NC Show All 137 Dates

	Provider: CareerTrack Seminars $299  Topic: Leadership & Management > Interpersonal Skills General Overview: Participants learn what motivates difficult people, how to bring out the best in people, and how to become less of a target for the problem people in life. The two day course gives specific techniques for handling sarcasm, competitiveness, anger and criticism. Fee: $299; $279 each for three or more. Who Should Attend? Anyone who works with other people We Also Recommend: · Dealing with Difficult People · Managing Emotions Under Pressure

Detailed Overview/Outline

How to become more polished and persuasive in expressing your opinions, thoughts, and ideas

Look around you. The true leaders in your organization are the people with the best communication skills.

Coincidence? Hardly. Experts now agree that the movers and shakers who climb the corporate ladder fastest are the ones who can relate easily with everyone…present their ideas with conviction (and charisma)…and emerge from almost every personal interaction on a high note.

Anyone who puts his or her mind to it can acquire these skills…

Upbringing, education, and talent aside, all good leaders share the same quality: superior communication skills. Either through observation, trial and error, or schooling from mentors, they've mastered the art of "connecting" with people in ways that almost always yield positive results…

• They've learned that diplomacy works far better than brute force.
• They know how to help people "get it" the first time.
• They're good empathizers, and know how to hit the right nerves to get the support they need.
• They don't waste time rehashing instructions or entering into arguments that go nowhere.
• They listen first and act second, not the other way around.

Seminar Overview

• Tailor your message to achieve complete buy-in on your ideas and proposals
• Disarm other people's "hot buttons" and set them at ease -- even during the heat of an argument
• Win arguments without losing friends
• Maintain your composure and control -- even when someone is right in your face
• Decode body language to understand what people are really saying
• Improve your non-verbal skills for added emphasis
• Deliver razor-sharp instructions that get things done -- without coming off like an annoying perfectionist
• Become so persuasive that your requests rarely get denied

This training shows you how!

After 2 days of coaching, practice, and critiquing, you'll emerge a far more powerful communicator! We'll demonstrate and drive home the essential skills you need to become a more polished, persuasive communicator. You'll gain insights into everything from making a good impression…to motivating people…to intervening in tense situations.

The pace will be fast, full of variety, with lots of information exchanged. To make everything you learn relevant -- and to help make it stick -- we'll use a combination of proven adult training methods!

You will leave this seminar amazed at your new skills and eager to apply everything you've learned!

Sponsor Background:
Fred Pryor Seminars and CareerTrack, divisions of PARK University Enterprises, Inc., create one of the most respected international providers of professional seminars. Since pioneering the one-day seminar in 1970 as Fred Pryor Seminars, our organization has built a reputation for high-quality, convenient, and practical business-skills training around the world, in every industry and sector.

Today, with more than 5,000,000 satisfied customers, we continue to pride ourselves in providing the superior training you’ve come to expect from Fred Pryor Seminars and CareerTrack. Our cutting-edge research and course development are designed to meet the adult learning needs of your employees and your organization.

Fred Pryor and CareerTrack are your number one choices for training because we offer:

• In-depth experience in the training industry
• Consistent and comprehensive course offerings
• High energy and content-rich presentations
• Multiple training tools, including on-site training, on-line learning, seminars, and a/v products
• 100% Satisfaction Guarantee

As we continue to grow, expand, and change to meet client and market needs, we always remember that every individual customer matters and that collectively, they are our most valuable assets. That’s why our goal is the same today as it was 30 years ago – to provide the best choice in business skills training with maximum convenience to help you – our customer – achieve success!

Cancellation Policy: You may cancel your registration up to 10 business days before the seminar. Your registration fee will be refunded less a cancellation fee. If you need to cancel less than 10 business days prior to the seminar you may (1) send a substitute from your organization or (2) transfer your registration fee within 12 months to another seminar or conference of your choice. Please note that if you don't cancel and don't attend, you are still responsible for payment. Substitutions may be made at any time.

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