Internal Consulting Skills: Building Credibility and Moving Toward Success

 View Dates & Sign Up ·  Print Brochure ·  Email Page ·  Bring On-site

Seminar Brochure

To perform successfully as internal consultants, human resources professionals must progress beyond merely understanding the consulting process and actually begin to apply this knowledge to projects. These projects could span a range of possibilities including: working with internal clients; addressing business-related issues, problems, challenges, initiatives, and programs related to organizational strategy; business development; departmental efficiency.

In this workshop, the seven stages of internal consulting are put into action through a focus on organizational strategy, client needs, project planning, data gathering/analysis, and developing and presenting plans for moving forward with project goals and objectives. You will learn to:

• Build a framework for developing a project definition
• Develop a client-service focus
• Demonstrate the keys to building credibility
• Examine the dynamics of data gathering/analysis
• Present plans for working on project goals and objectives

Key Topics

• Exploring the strategic context of internal consulting
• Understanding client needs
• Developing project definitions
• Drafting the project plan and developing a timeline
• Anticipating client questions about the project plan
• Interacting effectively with your internal client(s)
• Securing client commitment

Special Features
Frame a project plan around a “real” client issue that you bring to the workshop. Present your issue, develop the project definition, and dialogue with peers about their consulting projects. Leave with a set of outlines, checklists, and guidelines to assist you in conducting internal consulting projects.

Who Will Benefit
HR professionals at the first- and second-level of management

Prerequisite: “The Fundamentals of Internal Consulting Skills” or at least one year of professional-level experience functioning as an HR internal consultant. Participants who want to request a waiver of this requirement may contact Cornell. Please note, however, that this prerequisite cannot be waived for participants who wish to earn the "Internal Consulting Skills for HR Professionals Certificate."

Instructor(s):
Robert Prescott, Thomas Horvath, J. Kirk Menard

Instructor Background:
Robert K. Prescott, Ph.D., Director, Executive Education, Rollins College. His teaching and consulting focus is on human resources strategy and systems, internal consulting skills, influence stratgies, and change management. Formerly, Dr. Prescott was Director, Management Development Institute, Eckerd College. He also directed the HR function for BellSouth Communciations, Inc.

Thomas Horvath, Principal, Berkeley Court Advisers, LLC. Mr. Horvath’s professional career ranges from customer service representative to chief operating officer and illustrates practical expertise in leadership consulting, marketing, sales, process improvement, product development, training design and delivery, and project management. He is a frequent speaker at leading business schools and community events.

J. Kirk Menard, President, Menard International Search, a leading executive search firm that specializes in recruitment and placement of R&D executives for firms in the pharmaceutical and biotechnology industries. Prior experience includes dean of Sage Junior College of Albany and professor of management in the Sage Graduate School MBA Program.

Past Participants Include:
Past Participants in All Cornell Workshops Include

• AIG
• American Express
• AT&T
• Becton-Dickinson & Co.
• Bell Atlantic
• BMG
• Boeing
• Chase Manhattan Bank
• Citicorp
• Coca-Cola
• Corning Glass
• Estee Lauder
• General Motors
• Girl Scouts of America
• GTE
• IBM
• Johnson & Johnson
• Lucent
• Merck
• Mobil
• MTV
• NEC America
• New York City Criminal Justice Agency
• New York State Dept. of Labor
• Tiffany & Co.
• Time Warner
• UNICEF
• United States Postal Service
• United Technologies
• Xerox

Sponsor Background:

• Over 50 years ago, Cornell University's School of Industrial and Labor Relations was formed to provide training to employers to improve workplaces and workplace life.
• Cornell workshops have a reputation for being current in subject theory and application as well as on legal or regulatory issues.
• Classes are highly interactive…between student and instructor and student to student.
• Discussion groups, case studies, role plays, and other exercises provide practice for your learning.
• Your instructors are skilled communicators and experienced professionals committed to providing the finest in real world, practical education.
• The majority of our clients are repeat users…a testimony to the quality and value received.

Substitution and Cancellation Policy

Substitutions of registrants can be made at any time. Cancellations and transfers are subject to a 25% charge unless received in writing one week prior to the program. Registrants who do not cancel in writing prior to the program date and who do not attend are responsible for the entire fee.

This seminar has 3 available dates/locations. Click the button below to view them all and to sign up for this seminar. To quickly return to this seminar at a later time, you can search by its QuickCode: QQACQK.

Get updated when new dates are added for this seminar.

Get a free personalized recommendation from our experts!

Questions? Please call us Toll-free at (877) SEM-INFO.