Internal Consulting Skills: Building Credibility and Moving Toward Success

Complete Seminar Details

To perform successfully as internal consultants, human resources professionals must progress beyond merely understanding the consulting process and actually begin to apply this knowledge to projects. These projects could span a range of possibilities including: working with internal clients; addressing business-related issues, problems, challenges, initiatives, and programs related to organizational strategy; business development; departmental efficiency.

In this workshop, the seven stages of internal consulting are put into action through a focus on organizational strategy, client needs, project planning, data gathering/analysis, and developing and presenting plans for moving forward with project goals and objectives. You will learn to:

• Build a framework for developing a project definition
• Develop a client-service focus
• Demonstrate the keys to building credibility
• Examine the dynamics of data gathering/analysis
• Present plans for working on project goals and objectives

Key Topics

• Exploring the strategic context of internal consulting
• Understanding client needs
• Developing project definitions
• Drafting the project plan and developing a timeline
• Anticipating client questions about the project plan
• Interacting effectively with your internal client(s)
• Securing client commitment

Special Features

Who Will Benefit

Prerequisite: “The Foundations of Internal Consulting Skills” or at least one year of professional-level experience functioning as an HR internal consultant. Participants who want to request a waiver of this requirement may contact Cornell. Please note, however, that this prerequisite cannot be waived for participants who wish to earn the "Internal Consulting Skills for HR Professionals Certificate."

Sponsor Background:

• Over 50 years ago, Cornell University's School of Industrial and Labor Relations was formed to provide training to employers to improve workplaces and workplace life.
• Cornell workshops have a reputation for being current in subject theory and application as well as on legal or regulatory issues.
• Classes are highly interactive…between student and instructor and student to student.
• Discussion groups, case studies, role plays, and other exercises provide practice for your learning.
• Your instructors are skilled communicators and experienced professionals committed to providing the finest in real world, practical education.
• The majority of our clients are repeat users…a testimony to the quality and value received.

Substitution and Cancellation Policy

Substitutions of registrants can be made at any time. Cancellations and transfers are subject to a 25% charge unless received in writing one week prior to the program. Registrants who do not cancel in writing prior to the program date and who do not attend are responsible for the entire fee.

PLEASE NOTE: CORNELL NO LONGER ACCEPTS REGISTRATIONS WITH THE "BILL ME" OPTION. ALL WORKSHOPS MUST BE PAID IN ADVANCE EITHER BY CREDIT CARD OR PROOF OF PAYMENT SUCH AS A PO NUMBER.