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Supervising and Managing People

Fee:

$1,495

· QuickCode:

QQANJH

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Provider:
Cornell University-ILR (View Profile)

Topic(s):
Leadership & Management > Supervisory Skills

Who Should Attend?
Managers or supervisors with limited training/experience in supervising people; each participant should have, or should soon expect to have, direct supervisory responsibility

Full Seminar Description

Proven, straightforward, and powerful, this workshop takes the complexity and confusion out of how to supervise your people more effectively. The skills taught in this workshop are based on an in-depth analysis of what hundreds of supervisors and their managers need most to be top performers.

Key Topics

• Your role as a successful manager
• Understanding what your company (and your people) expect from you
• The importance of balancing people skills with technical skills
• Powerful techniques for motivating your people
• Using a situational approach to influence staff positively
• Keys to improving communication effectiveness
• Dealing with employee problems and problem employees

Sponsor Background:

• Over 50 years ago, Cornell University's School of Industrial and Labor Relations was formed to provide training to employers to improve workplaces and workplace life.
• Cornell workshops have a reputation for being current in subject theory and application as well as on legal or regulatory issues.
• Classes are highly interactive…between student and instructor and student to student.
• Discussion groups, case studies, role plays, and other exercises provide practice for your learning.
• Your instructors are skilled communicators and experienced professionals committed to providing the finest in real world, practical education.
• The majority of our clients are repeat users…a testimony to the quality and value received.

Substitution and Cancellation Policy

Substitutions of registrants can be made at any time. Cancellations and transfers are subject to a 25% charge unless received in writing one week prior to the program. Registrants who do not cancel in writing prior to the program date and who do not attend are responsible for the entire fee.

PLEASE NOTE: CORNELL NO LONGER ACCEPTS REGISTRATIONS WITH THE "BILL ME" OPTION. ALL WORKSHOPS MUST BE PAID IN ADVANCE EITHER BY CREDIT CARD OR PROOF OF PAYMENT SUCH AS A PO NUMBER.

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