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QuickCode:
QQAQUN
Enhancing Your People Skills
Seminar Overview
This two-day workshop will improve attendee skills in working with people, both in their career and in their personal life. The principles, practice, and discovery elements of this workshop will equip attendees to understand why people react the way they do, plan and realize change in their interpersonal habits, establish rapport with others and build effective teams, handle difficult situations and difficult people, and get the results they want. Keywords: interpersonal skills, people management, human relations, leadership styles, change tool kit. Fee per person: $1195. Fee includes breakfast, lunch and refreshments.
Provider: Cornell University-ILR (View Profile) – $1,195
Topic(s): Leadership & Management > Interpersonal Skills
Who Should Attend?
Managers, supervisors, line staff
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Detailed Overview/Outline
When you increase your skills in working with other people, you increase your ability to succeed in almost all aspects of work and life. The principles, practice, and discovery elements of this dynamic, two day "people skills" workshop will enable you to:
- learn more about yourself and how you affect others
- understand why people react the way they do
- better influence the results you get when interacting with others
- stand up for yourself and your ideas without offending
- turn around relationships that have gone sour
- change your own interpersonal skills and habits
KEY TOPICS
- examining your current leadership style and its impact on others
- improving self-esteem and confidence: yours and others'
- how to recognize, evaluate, and eliminate self-defeating habits and actions -- focus on your specific issues
- recognizing nonverbal cues and their impact
- how to make something positive out of conflict
- dealing with delicate situations and difficult people
- building relationships that work and last
- managing relationships with your boss and our peers
- how to avoid self-sabotage
- creating your own "change tool kit" for increasing your people skills during the workshop
Special Features
Each participants will:
- create an eight-week plan for personal change on the job
- receive an interpersonal skills audiotape program to help reinforce your learning and implement your change plan
WHO SHOULD ATTEND:
Managers, supervisors, and line staff who want to improve their effectiveness with other people. Note: enrollment is limited; early registration is suggested.
Sponsor Background:
- Over 50 years ago, Cornell University's School of Industrial and Labor Relations was formed to provide training to employers to improve workplaces and workplace life.
- Cornell workshops have a reputation for being current in subject theory and application as well as on legal or regulatory issues.
- Classes are highly interactive…between student and instructor and student to student.
- Discussion groups, case studies, role plays, and other exercises provide practice for your learning.
- Your instructors are skilled communicators and experienced professionals committed to providing the finest in real world, practical education.
- The majority of our clients are repeat users…a testimony to the quality and value received.
Substitution and Cancellation Policy
Substitutions of registrants can be made at any time. Cancellations and transfers are subject to a 25% charge unless received in writing one week prior to the program. Registrants who do not cancel in writing prior to the program date and who do not attend are responsible for the entire fee.
Instructor(s):
Cal Sutliff, Gene L. Moncrief
Instructor Background:
Cal Sutliff, Founder, Cal Sutliff Associates, a
training consulting firm known for its work in
management development, team building, and
interpersonal and leadership skills. Mr. Sutliff
has 20 years of experience with private sector,
government, and not-for-profit organizations.
Prior to founding his firm, he held senior
positions with service industry businesses.
Gene L. Moncrief, Managing Director,
Moncrief & Associates, a firm specializing in
interpersonal relations consulting and training.
Ms. Moncrief specializes in communication
skills, team development and maintenance,
assertiveness training, and executive coaching.
Formerly, she held a senior position with
American Express and was director of
corporate programs for Pace University.
Past Participants Include:
Past Participants in All Cornell Workshops Include
- AIG
- American Express
- AT&T
- Becton-Dickinson & Co.
- Bell Atlantic
- BMG
- Boeing
- Chase Manhattan Bank
- Citicorp
- Coca-Cola
- Corning Glass
- Estee Lauder
- General Motors
- Girl Scouts of America
- GTE
- IBM
- Johnson & Johnson
- Lucent
- Merck
- Mobil
- MTV
- NEC America
- New York City Criminal Justice Agency
- New York State Dept. of Labor
- Tiffany & Co.
- Time Warner
- UNICEF
- United States Postal Service
- United Technologies
- Xerox
This seminar has 9 available dates/locations. Click the button below to view them all and to sign up for this seminar. To quickly return to this seminar at a later time, you can search by its QuickCode: QQAQUN.
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