How to Become a Better Communicator

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Detailed Overview/Outline

What is the most important ingredient for success and achievement in today's workplace? What is the foundation for supportive, cooperative work and personal relationships?

The answer to both these questions is the same - the ability to communicate skillfully and confidently with people. Excellent interpersonal communication are the most potent career and personal skills you can possess.

Human resources professionals estimate that more than 80% of the people who fail at their jobs do so for one reason - they don't relate well to other people. Recent research shows that even in highly technical jobs, success or failure is determined more by human relations skills than by technical proficiency.

Powerful communication skills can propel you along the path to career success and personal achievement. They can lead to promotions, to working more effectively with your boss and co-workers, to building better relationships with the important people in your life and to establishing your leadership potential. Attend this seminar and you'll be equipped with the practical, proven interpersonal communication skills and techniques that can make a positive difference for you.

WORKSHOP HIGHLIGHTS

How to Create Rapport, Build Trust and Establish Your Credibility

• Learn the secret to quickly establishing rapport and conversing easily with new acquaintances
• How to ensure that your words and actions tell others you're a credible, reliable professional
• How to be immediately accepted into any group of people even if you seem to have nothing in common with them

Making an Impact - How To Have Power and Influence With People

• Why it really does matter whether or not people like you - and how to make it happen
• The 15 vital interpersonal skills shared by influential people - how do you measure up?

Clear and Assertive Communication Skills

• Learn the 9 steps of assertive communication that will put power and confidence in your words
• Learn positive techniques for delivering constructive feedback to co-workers, employees, even the boss

Communicating With Difficult People and In Tough Situations

• How to recognize the 7 most difficult personality types and how to deal with each
• How to use fail-safe strategy for keeping a disagreement from escalating into an argument
• How to say "no" without feeling guilty or causing resentment

Business Etiquette - Professional Polish That Shows

• The 6 basic rules of business etiquette - ignore these at your peril!
• Recognizing and eliminating unconscious sexism from your speaking and writing
• Important etiquette tips to remember when interacting with your boss

Sponsor Background:
SkillPath's seminars, videos, audiocassettes, books and software packages offer expert guidance on everything from how to get the most from the latest version of your favorite computer programs to how to manage people, time, projects or priorities and just about everything in between. At current count, SkillPath's curriculum includes more than 60 different seminar topics and nearly 200 book, audio and video titles.

SKILLPATH GUARANTEES RESULTS If you're not happy, SkillPath is not happy. Go back to work and apply the new techniques you learned in any of SkillPath's seminars. If you're not absolutely delighted with the results you achieve, write to them right away. They will issue you a refund or arrange for you to attend another SkillPath seminar without paying another penny. That's the SkillPath Guarantee!

Cancellation Policy: Cancellations received up to five business days before the workshop are refundable, minus a registration service charge, which you may apply toward any future workshop. After that, cancellations are subject to the entire workshop fee, which you may also apply toward a future workshop. Please note that if you don’t cancel and don’t attend, you are still responsible for payment. Substitutions may be made at any time.

Quote From Past Participants:
"Today's seminar was great! I feel more confident knowing I have the skills to communicate with my co-workers and my friends and family. Thank you!" - Clark County Credit Union

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