Assertive Communication Skills for Women

Complete Seminar Details

In this seminar you'll learn...

• How to project a more credible, self-assured communication image
• How to speak with greater ease in meetings and presentations
• How to handle conflicts and confrontations with dignity and control
• Ways to express your opinion with authority—and tact
• And much more!

Communicating in a way that says "I´m a professional" is a skill you can learn ... like playing tennis or speaking a foreign language. That´s what this seminar is all about ... to teach you to overcome the special communication challenges you face as a woman and equip you with new skills that will make you more effective in the workplace. You´ll gain many useful "how-to´s", take part in useful exercises designed to build your ability fast and learn from the experiences of others who´ve faced the same challenges you face. Spend just one day with us and you´ll never again feel invisible in meetings and groups ... powerless in day-to-day dealings with people ... and frustrated with not being taken seriously. Don´t miss this opportunity for enhanced communication skills that really work.

Program hours: 9 a.m. – 4 p.m.

Project a communication image that commands respect

• The principles of polite but powerful communication—how and when to use them
• Assess your communication style: Is it working for or against you?
• Avoid common communication mistakes that hold women back
• Gain the assertive woman´s secret to speaking up without seeming pushy
• Forget what you learned as a child—learn to ask for and get what you want

Harness the tools of results-oriented communication

• Identify and eliminate unconscious speech habits and mannerisms that weaken your message
• How to control your body language—and how others perceive you
• The language of power—how to speak it to sell yourself and your ideas
• When, where and how to practice your new skills—and keep them primed

Handle conflicts, difficult people and confrontations with composure

• How to neutralize volatile work conflicts before they get out of hand
• Dealing with out-of-control people—without adding fuel to the fire
• Are verbal bullies a problem? You don´t have to put up with them!
• How to stop tears, anger and other inappropriate emotions—in an instant
• How to turn down excessive or inappropriate requests without feeling guilty

Use listening skills to your advantage

• What your ability to listen has to do with your personal power
• How to tactfully, but firmly, interrupt long-winded talkers
• Astonishing ways silence can open communication channels
• How to decode nonverbal signals—and predict people´s behavior
• Exactly how to get others to listen to you

Persuade, negotiate and achieve power over people

• The most common areas of concern for women in high-stakes negotiations
• Changing how even the most stubborn people think to win them over
• We all want win-win solutions—but what does it take to find them?
• What to do when the other person keeps saying "No"

Say it with tact

• The assertive "No"—how to say it without explaining
• When others criticize you, don´t get mad—develop your "assertive response"
• Get comfortable giving criticism that is useful—not hurtful
• What not to say in the sticky situations that cause women the most headaches
• How to be at your communication best when asked to give impromptu talks

Get your point across in meetings and before groups

• A quick primer on how to stand out—for the right reasons—in meetings
• Calming down before making a big presentation—tips that work
• A sure-fire way to deal with people who interrupt you
• How to hold your own in meetings where men do all the talking
• You´ve developed your presentation—now here´s how to beef it up
• "How-to´s" for making impromptu remarks and handling unexpected questions

Start conversations, build rapport and leave a positive impression

• Having trouble connecting with people you meet? Problem solved!
• You´ve only got 3 seconds ... how to make a million-dollar first impression
• How to change your internal dialogue and present yourself as a power player before higher-ups
• The most important rule to follow when networking

Sponsor Background:

SKILLPATH GUARANTEES RESULTS If you're not happy, SkillPath is not happy. Go back to work and apply the new techniques you learned in any of SkillPath's seminars. If you're not absolutely delighted with the results you achieve, write to them right away. They will issue you a refund or arrange for you to attend another SkillPath seminar without paying another penny. That's the SkillPath Guarantee!

Cancellation Policy: Cancellations received up to five business days before the workshop are refundable, minus a registration service charge, which you may apply toward any future workshop. After that, cancellations are subject to the entire workshop fee, which you may also apply toward a future workshop. Please note that if you don’t cancel and don’t attend, you are still responsible for payment. Substitutions may be made at any time.