Project Management Certificate Program: The Kerzner Approach to Project Management Excellence

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Detailed Overview/Outline

Program Overview
The program has been designed and developed by Dr. Harold Kerzner, world renowned as the "master" of project management. It includes all knowledge areas of the Project Management Body of Knowledge (PMBOK®) Guide and practical examples from the field to help you to establish project management firmly in your organization. This is advanced project management training that will challenge your thinking, introduce you to new management concepts and provide you with the essential principles necessary for professional success.

International Institute for Learning, Inc. is the world center for the Kerzner Approach to Project Management training and consulting, working with Dr. Harold Kerzner and a host of certified PMP trainers and consultants. More than 150,000 professionals have benefited from the integrated knowledge and experience of our program leaders. They are uniquely qualified to lead this program and have a profound knowledge derived from years of front-line experience.

Who Should Attend
Project managers, team members, field staff members, project engineers, design engineers, project leaders and administrators, industrial engineers, program managers, manufacturing engineers, operating managers, functional managers, information technology professionals, R&D, managers, others involved directly or indirectly with project management.

The Program Structure
Programs are scheduled around the world at convenient locations. This is a three-month-long program (two days the first two months, three days the third month).

• The Introduction provides key fundamentals of project management. You’ll discover the basic facts of project management and its successful implementation, the project sponsor, the life cycle phases, the main skills and expectations of project managers, and successful Project Integration.
• Project Scope Management lays the foundation of how to systematically identify the key deliverables of the project.
• Project Time Management takes the deliverables identified in the scope definition process, breaks them down further if needed and then develops the project schedule.
• Project Human Resources Management addresses the essential staffing issues for the project.
• Project Cost Management covers the cost control methodology.
• Project Risk Management is a critical area which identifies the risks, analyzes them and plans ways to handle them.
• Project Quality Management ensures there is a plan for managing, assuring and controlling the project’s quality.
• Project Procurement Management covers the essentials of procurement decisions and contract administration principles.
• Project Communications Management helps participants understand team communications issues and how to build consensus among various project groups.
• The last portion of the program is dedicated to answering participants’ questions and giving a final sample exam that integrates all modules without separating knowledge areas. This helps evaluate the participants’ overall understanding of the concepts presented throughout the program and prepares them for the actual PMP exam.
• The final exam review is in addition to practice questions presented at the end of each individual module. Discussion of a final case study emphasizes the learning across the five process group areas.

Project Integration Management
Organizational success depends upon a deep understanding of the strategies of project management. Project success depends upon utilizing today's sophisticated techniques of project management.

Topics include:

• Project integration management
• Project management applications
• Project management processes
• Working with executives (the project sponsor)
• Role of the project manager/line manager/project office manager
• Project staffing policies and procedures
• Interpersonal skills for project managers
• Variables for project success
• Life cycle phases

Module 1 - Project Scope Management
This module lays out the steps required to achieve success in all projects. This first phase of the program details the importance of authorization, scope planning, scope definition, scope verification and change control.

Topics include:

• Project planning and cost control
• Trade-off analysis
• Project charter
• Kickoff meeting
• Statement/scope of work (SOW)
• Work breakdown structure (WBS)
• Validating the project scope
• Scope change control

Module 2 - Project Time Management
Bringing projects in on time is the greatest challenge for project managers. This module spells out the processes required to ensure timely completion, including activity sequencing, duration estimating, schedule development, project network calculations, and schedule control.

Topics include:

• Bar/GANTT charts
• Milestones
• CPM charts
• Precedence charts
• PERT calculations
• Resource allocation/leveling
• Development of ADM/PDM networks
• Duration estimating
• Slack time
• Dummy activities
• Critical path analysis
• Limited vs. unlimited resources
• Fast-tracking projects
• Crashing a network

Module 3 - Project Human Resource Management
The ability to manage, motivate and organize people is critical to project success. This module focuses on organizational planning (assigning project roles, responsibilities and reporting relationships), staffing, motivation, leadership, team development and conflict resolution.

Topics include:

• Organizational structures
• Organizational communications
• Roles of the key players
• Authority vs. power
• Types of authority/power
• Using power in project management
• Managing in a project environment
• Conflict management
• Managing change
• Performance evaluation process
• Understanding the motivational needs of project personnel
• Leadership styles that work
• Project team building
• Project staffing policies and procedures

Module 4 - Project Cost Management
Cost overruns are the most frequent killers of projects. This module focuses on the processes required to complete projects within an approved budget, including resource planning, cost estimating, cost budgeting, accomplishments monitoring, understanding earned value analysis, cost control, depreciation and capital budgeting.

Topics include:

• Estimating completion cost
• Estimating methods
• Learning curves
• Earned value concepts
• Earned value measurement
• Capital budgeting
• Capital investment concepts
• Cost of capital
• Contingency funds/management reserve
• Depreciation methods

Module 5 - Project Risk Management
Understanding risk is one of the most critical components of world-class project management today. Risk management enhances opportunities for success. This module addresses the important elements of risk management, including: identifying risks, quantifying risks, impact analysis, development of appropriate responses and risk control.

Topics include:

• Defining risks
• Risk management process
• Risk identification
• Certainty/uncertainty spectrum
• Risk and the WBS
• Risk analysis
• Probability and decision trees
• Decision support systems for project managers
• Formulation of risk mitigation strategies
• Expected monetary value
• Trade-off analysis
• Risk vs. life cycle phases

Module 6 - Project Quality Management
Every project should be conceived and managed so that it meets or exceeds stakeholders’ expectations. This module addresses quality planning, assurance and control processes that should be used by all project managers.

Topics include:

• Overview of Quality concepts
• Quality assurance vs. Quality control
• The need for Quality
• Process vs. product control
• The cost of Quality
• Statistical process control
• Variation and measurement
• Normal vs. non-normal processes
• The seven M’s of Quality
• Philosophies of Deming, Juran, and Crosby
• The Japanese View of Quality and their contributions to the field of Quality
• Combining Project Management and Quality Management
• Various ISO Standards
• Acceptance sampling

Module 7 - Project Procurement Management
Contract negotiations are a critical element in successful project management, encompassing what to procure and when. This module presents the major processes used in procurement management, including planning, solicitation, source selection, contract administration and contract close-out.

Topics include:

• Make or buy decisions
• Types of specifications
• Elements of a contract
• Types of contracts
• Contract risks
• Contract management and legal aspects
• Contract terminology
• Change control
• Contract negotiations
• Configuration management
• Contract administration
• Contract termination

Module 8 - Project Communications Management
Successful projects require open and clear communications among planners, implementers, and all concerned levels in an organization. This module focuses on the importance of having a communications plan, how information is distributed, progress reporting and what information should be shared with senior management and customers. <>P>Topics include:

• How to develop effective communication skills
• How to listen effectively
• How to break down barriers to effective communications
• Managing project conflicts
• Interpersonal skills for project managers
• Feedback systems that work
• Communicating with the customer
• Communicating with management
• Formal vs. informal communications
• Written, verbal and non-verbal communications

EXAM REVIEW
Topics include:

• Review of PMP certification process
• Review of the 5 key project management process groups across the project life cycle phases
• Review of sample exams
• Answers to questions from participants

Specifics

Confirmation: Mailed within 24 hours of receipt of registration form.

Registration fee includes: Training materials, lunches and refreshment breaks, Dr. Harold Kerzner’s textbook Project Management: A Systems Approach to Planning, Scheduling and Controlling, and the ProjectManagementIQ CD-ROM. Payment is due prior to start of program.

Continuing Education Units: 4.5 CEU credits can be awarded for participation in this program. Before attending, verify acceptance with your professional board.

A Certificate of Completion will be awarded by a co-sponsoring college or university, or by International Institute for Learning, Inc.

Session Dates and Times: The Project Management Certificate Program is a three-month-long program (two days the first two months, three days the third month). It will run from 8:30 am until 4:30 pm daily. On Day 1 registration begins at 8:00 am.

Sponsor Background:
International Institute for Learning, Inc. is the world center for The Kerzner Approach to Project Management Excellence and the pre-eminent vendor in Project Management training.

International Institute for Learning, Inc. is committed to offering its clients the very best state of the art learning tools, executive development and management training programs, The Project Management Certificate Program, the faster track to certification, industry conferences, public seminars, and distance learning/business satellite broadcasts. International Institute for Learning, Inc. also provides expert consulting services and professionally customized, on-site personnel training and development programs.

International Institute for Learning, Inc. is recognized worldwide as "an innovator in distance learning and business satellite programming around the globe". Through the use of advanced technologies, International Institute for Learning's programs have been able to attract live participation in countries such as India, Norway, Saudi Arabia, Turkey, England, Ireland, Mexico, Venezuela, Brazil, Asia and many others. Project Management Certificate Programs are held in cities throughout North America as well as in London, Sydney and Mexico.

To support its training, consulting and distance learning/business satellite programming activities, International Institute for Learning has developed a line of outstanding products: CD ROM’s, business videos, video training series, books and professional toolkits.

International Institute for Learning, Inc. serves organizations that have chosen a total commitment to continuous improvement in Quality, Excellence and Productivity as their principal strategy for competing effectively in today's global marketplace.

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