Communicating with Influence: Building Successful Interpersonal & Team Communication

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Detailed Overview/Outline

Course Description
Individual and team success depends upon the ability of individuals to communicate with others and be understood. The communication skills covered in this course are required to successfully exploit individual and group potential, focus a team’s efforts, maximize creativity, influence another’s thoughts and actions, and continually improve quality and productivity.

WHO SHOULD ATTEND
All individual contributors and managers whose success depends on their ability to communicate clearly, be understood, and influence how another person performs should attend this course.

WHAT YOU WILL ACHIEVE

• Well-defined goals for more effective communication . The ability to create an open environment for communication.
• The skill to communicate clearly.
• Stronger relationships through powerful communication.
• An understanding of other people’s communication styles. The skill to analyze the communication dynamics of a team and how to improve them.
• The ability to influence behavior for maximum results.

WHAT YOU WILL LEARN

• Goals for a Specific Communication - define your goals and then identify the most effective methods for delivery.
• Communication and Influence Techniques - how to positively influence another person’s behavior and their way of thinking.
• Barriers to Effective Communication - identify and develop methods to break down those barriers.
• Psychological Style of Communication - analyze your own and determine how that style naturally supports some types of communication success while possibly inhibiting other types of communication success.
• Team Communication Dynamics - use psychological style, team assessment tool to analyze a team’s dynamics and to create methods to improve the productivity and quality of the team’s work.
• Analyze Another Person’s Communication Style - how to adapt your delivery and message to the style of that other person.
• Planning a Communication Strategy - plan an influence strategy and use various techniques for sending messages and analyzing the results.

Sponsor Background:
Boston University’s Corporate Education Center provides a wide range of educational and training programs designed for today’s working professional. Offering both public seminars and custom-tailored programs delivered on-site, the Corporate Education Center combines the resources of a university with leading industry experts to create programs that keep professionals up-to-date and highly competitive in today’s marketplace.

The Corporate Education Center is comprised of four program groups

Management Development: offering quality management development seminars to help you reach your peak potential in a rapidly changing business world.

Information Technology Seminars: providing high quality application development and systems training for the corporate community in the form of technical seminars, customized technical training and renowned international conferences.

Authorized Education: offering manufacturer authorized computer training in Novell, Microsoft, Lotus, and SCO technologies.

Computer Career Programs: providing accelerated, hands-on technology-specific certificate programs in computer programming, networking, and PC service & support. We also offer Financial Aid, Job Search Assistance and Placement Services.

Cancellation and Rescheduling

Course fees for public registration courses are fully refundable if Boston University receives written communication of the cancellation or reschedule on or before the 14th day before the course start date. Boston University will accept notification via U.S. mail, fax, or email.

Cancellation or reschedule requests received fewer than 14 days before a course start date will be charged a fee equal to 25% of the course or seminar fee. Please note: there are no refunds available for cancellation or rescheduling of a boot camp registration received fewer than 14 days prior to the start date.

If you fail to attend the course or boot camp without giving notification to Boston University, the full course or boot camp fee will be charged. A substitute may be sent in your place to avoid penalties. Credit card payment refunds must be credited to the same credit card account number.

The Boston University Corporate Education Center may cancel a class due to low enrollment; a 10-day notice is typically provided to enrolled students.

This seminar has 4 available dates/locations. Click the button below to view them all and to sign up for this seminar. To quickly return to this seminar at a later time, you can search by its QuickCode: QQBECP.

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