Management Skills for Secretaries, Administrative Assistants and Support Staff

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Detailed Overview/Outline

Even if your title doesn't say "manager," you can still harness the power of management skills!
The next time your boss says, "Handle it..." will you be ready? Do you feel 100% confident managing projects, people, and situations independently?

It's a fact: If you want to be an "exceptional assistant," a fully contributing member of your team, you need the skills of a manager to survive and thrive. You need skills like project management techniques, the ability to negotiate well, decision-making acumen and the ability to manage change, plus many other skills you might think only managers need.

In this exciting, one-day seminar, you'll learn the powerful tricks of the management trade - high-impact approaches that will give you the confidence, power, and knowledge to "handle it."

You'll master planning and scheduling solutions that give you more control over your time and energy. Not only will you be able to take on special projects, you'll do it without "missing a beat" in your everyday tasks and daily routine.

Make decisions, manage change, solve problems, negotiate what you need - watch problems dissolve and roadblocks fall as you use the time-tested management skills you'll acquire. You'll take advantage of the same methods used by the most powerful, effective managers!

Seminar Overview

• Your plan for taking more responsibility: how to devise a short- and long-term strategy with your manager, and steps to make this happen
• How to stay one step ahead -- you'll get things done before you're asked and avoid stressful "crisis" situations
• Your changing role: how to be sure you're moving forward instead of holding back
• Win-win negotiating: what it really means, and how to achieve it, consistently and easily
• Conflict management - how to defuse tense situations and neutralize strained relationships
• Flexibility and willingness to change: 3 important reasons why they've become business imperatives
• Leading when you're not in a position of authority: straightforward approaches that win the support and respect of key people
• Assess your office's political structure: Understand where you fit in, and how to work within it
• 3 preventive steps that ensure you'll keep on top of your everyday tasks while managing special projects
• Are you "promotable"? - assess your long-term career path
• "Total communications": how to build an extensive, powerful communication "network" throughout your organization (you'll always be "in the know")
• Identifying and clarifying your priorities: know what to do when dozens of people and tasks demand your attention
• Be more than just an observer at meetings! Discover 8 specific actions that help you contribute more in meetings, and get more out of them
• Should you "take the initiative"? When to bring a decision to your boss, and when to handle it yourself
• How to devise a plan for continuing "self-training" - you'll increase your value and stay on top of your profession

Sponsor Background:
Fred Pryor Seminars and CareerTrack, divisions of PARK University Enterprises, Inc., create one of the most respected international providers of professional seminars. Since pioneering the one-day seminar in 1970 as Fred Pryor Seminars, our organization has built a reputation for high-quality, convenient, and practical business-skills training around the world, in every industry and sector.

Today, with more than 5,000,000 satisfied customers, we continue to pride ourselves in providing the superior training you’ve come to expect from Fred Pryor Seminars and CareerTrack. Our cutting-edge research and course development are designed to meet the adult learning needs of your employees and your organization.

Fred Pryor and CareerTrack are your number one choices for training because we offer:

• In-depth experience in the training industry
• Consistent and comprehensive course offerings
• High energy and content-rich presentations
• Multiple training tools, including on-site training, on-line learning, seminars, and a/v products
• 100% Satisfaction Guarantee

As we continue to grow, expand, and change to meet client and market needs, we always remember that every individual customer matters and that collectively, they are our most valuable assets. That’s why our goal is the same today as it was 30 years ago – to provide the best choice in business skills training with maximum convenience to help you – our customer – achieve success!

Cancellation Policy: You may cancel your registration up to 10 business days before the seminar. Your registration fee will be refunded less a cancellation fee. If you need to cancel less than 10 business days prior to the seminar you may (1) send a substitute from your organization or (2) transfer your registration fee within 12 months to another seminar or conference of your choice. Please note that if you don't cancel and don't attend, you are still responsible for payment. Substitutions may be made at any time.

This seminar has 67 available dates/locations. Click the button below to view them all and to sign up for this seminar. To quickly return to this seminar at a later time, you can search by its QuickCode: QQBFMP.

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