Personnel/HR Assistants

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Detailed Overview/Outline

Two Days of Powerful Training for Personnel and HR staff

You'll Learn...

• Where to find the best employees for your organization from job postings to classified ads to employment agencies
• What you can and can't ask when interviewing likely job candidates specific ways to find out who's facing you across the desk and whether your organization would be best served by hiring them
• What to look for in every application and resume you read both negative and positive aspects you'll find hidden between the lines
• How to create detailed job descriptions that accurately portray what your organization expects from each employee in every function
• What you must know about government regulations and how to comply with them rules you must follow and the best ways to complete forms to protect against legal action

It’s a fact of life that personnel assistants and human resources support staff fulfill an increasingly specialized role that includes more responsibility than ever before. That’s why it’s vitally important that they have a thorough understanding of employment law, appropriate HR policies and procedures and the training to handle a variety of problems without putting the organization in a vulnerable legal position.

Are your support staff members as well-equipped to meet the daily challenges of human resources management as you would like for them to be? A personnel/HR assistant whose skills and knowledge are out of date or who hasn’t received training can put your organization at serious risk for fines, penalties or expensive lawsuits.

That’s the purpose of this intensive two-day workshop—to equip HR support staff members with the knowledge and skills to perform their vital roles more effectively and professionally. For new staff members, it’s a comprehensive grounding in the essentials of human resources management and employment law. For experienced personnel/HR support staff, it’s a convenient opportunity to sharpen old skills and get an update on the latest legalities and requirements.

Whether your staff maintains personnel files, prepares job specifications, devises and communicates policies or deals with problem employees, this two-day workshop will give them solid information to build and improve personnel programs, policies and systems within your organization.

Your role in HR

• How HR departments have become companies’ most crucial management partners
• The ABCs of managing human resources

What you must know about HR and the law

• How to avoid discrimination—and how to respond to EEOC charges you may face anyway
• What the law says about an employee’s right to privacy, both on and off the job
• Understanding laws that protect older workers, minorities, the handicapped and women

Honing your employee relations skills

• 9 methods for keeping employees motivated
• How to handle employee conflict and keep it from spreading to others

Finding and hiring the best employees

• How to create job application forms that will give you complete—and legal—information
• Conducting background checks: Proven techniques for getting candid information

When termination is your only option

• Step-by-step guidelines for professionally conducting a termination meeting
• The most common mistakes managers make when they terminate employees

Your future in HR

• Proven techniques for managing time and priorities while juggling your multiple HR roles
• The benefits of networking with your fellow human resources professionals

Sponsor Background:
SkillPath's seminars, videos, audiocassettes, books and software packages offer expert guidance on everything from how to get the most from the latest version of your favorite computer programs to how to manage people, time, projects or priorities and just about everything in between. At current count, SkillPath's curriculum includes more than 60 different seminar topics and nearly 200 book, audio and video titles.

SKILLPATH GUARANTEES RESULTS If you're not happy, SkillPath is not happy. Go back to work and apply the new techniques you learned in any of SkillPath's seminars. If you're not absolutely delighted with the results you achieve, write to them right away. They will issue you a refund or arrange for you to attend another SkillPath seminar without paying another penny. That's the SkillPath Guarantee!

Cancellation Policy: Cancellations received up to five business days before the workshop are refundable, minus a registration service charge, which you may apply toward any future workshop. After that, cancellations are subject to the entire workshop fee, which you may also apply toward a future workshop. Please note that if you don’t cancel and don’t attend, you are still responsible for payment. Substitutions may be made at any time.

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