Communication Skills for Women

Complete Seminar Details

Nearly all work involves interaction with others and communication of some sort. Clear, persuasive communication - between individuals, within teams, among departments -- is a vital part of any successful organization.

Developed specifically to meet the needs of today's working woman, this training offers valuable insights women can use to enhance their communication style while earning the respect and cooperation of others.

As a result of this training, participants will have the confidence to voice their ideas and suggestions ... be better able to represent the team, department or organization during external or internal functions ... complete projects quickly, with fewer hassles and less stress. Your entire organization will operate more seamlessly, as people put their new communication skills and strategies into action.

This course provides hard-skills training in how to:

• Use the techniques of influence and persuasion to build productive and rewarding relationships with all kinds of people
• Control your emotions and stay composed and effective while under pressure
• Overcome fears of public speaking, and voice your thoughts and opinions readily
• Handle high-stakes situations, mistakes and crises with confidence

As a result, people will talk to each other more, and about each other less. They'll be more willing to collaborate and work together as a team when communication is clear and direct.

Who will benefit most

How we present this material

Key learning points

• How to identify and eliminate words, gestures and speech patterns that rob you of power
• How to use communication techniques that result in predictable, positive responses from people
• Specific listening skills to help you tune in to what people are really saying
• How to get people to like, respect and support you
• How to perform confidently in tough situations -- including negotiations, conflicts, important meetings and crises

Performance improvements you can expect

• You'll see less backbiting and gossiping, as people learn to handle issues by talking them through
• Your organization will enjoy increased sales and higher profits, as your key people learn to make more polished presentations and "sell" themselves -- and your products -- more effectively
• Individuals, teams, departments and groups will interact with one another smoothly and productively -- allowing people to meet more of their day-to-day deadlines and long-term goals

Program Agenda

26 skills and insights to help you communicate powerfully

Speaking up and getting heard

• Timing is everything: When you're most likely to be heard and when it's better to hold your tongue
• Crucial differences in how men and women communicate -- and how to use this awareness to get more respect
• The simple secret of creating immediate rapport
• How taking yourself seriously affects the way others see you... and specific ways to demonstrate your own self-respect
• Gently redefining relationships with your co-workers so they know where you stand and how you want to be treated
• Making requests in a way that encourages people to cooperate with you
• How to bring "hidden resistance" out in the open

Moving from self-consciousness to self-confidence

• How to mentally prepare for a difficult confrontation... an all-important presentation... or a high-powered meeting
• Courage-builders to help you face high-stakes situations and difficult people
• Specific techniques that enable you to keep your composure when you feel yourself losing control
• Listening (and responding) to what people mean, not what they say

Setting limits without making enemies

• What to do when you're ignored or interrupted (so you don't get flustered and do get results)
• When you have to criticize others: How to do it in a way that minimizes resentment and defensiveness
• When you're being criticized: How to stay open to the message without overreacting or being "hurt"
• What to do when someone tries to intimidate or bully you
• Empathy: Your secret weapon for defusing a hothead
• How to say no in a way people respect
• What to do when people don't respect your limits
• Specific techniques for dealing with lying, guilt trips and unreasonable requests
• How to avoid inconsistent behaviors that make it harder for you to set limits the next time

Gaining visibility and getting ahead

• 5 steps that help you manage the stress of speaking in groups
• How to be an "active player" and contribute during meetings
• Selling your point of view: how to make your idea their idea -- so it's supported enthusiastically
• How to react when you're challenged so you come across even stronger
• A quick and simple way to get over your fear of speaking up
• How to use conflicts to build stronger relationships

Sponsor Background:

Today, with more than 5,000,000 satisfied customers, we continue to pride ourselves in providing the superior training you’ve come to expect from Fred Pryor Seminars and CareerTrack. Our cutting-edge research and course development are designed to meet the adult learning needs of your employees and your organization.

Fred Pryor and CareerTrack are your number one choices for training because we offer:

• In-depth experience in the training industry
• Consistent and comprehensive course offerings
• High energy and content-rich presentations
• Multiple training tools, including on-site training, on-line learning, seminars, and a/v products
• 100% Satisfaction Guarantee

As we continue to grow, expand, and change to meet client and market needs, we always remember that every individual customer matters and that collectively, they are our most valuable assets. That’s why our goal is the same today as it was 30 years ago – to provide the best choice in business skills training with maximum convenience to help you – our customer – achieve success!

Cancellation Policy: You may cancel your registration up to 10 business days before the seminar. Your registration fee will be refunded less a cancellation fee. If you need to cancel less than 10 business days prior to the seminar you may (1) send a substitute from your organization or (2) transfer your registration fee within 12 months to another seminar or conference of your choice. Please note that if you don't cancel and don't attend, you are still responsible for payment. Substitutions may be made at any time.