The Conference on Leadership Development and Teambuilding

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Seminar Brochure

You'll Learn…

• The 3 types of teams and which structure is most appropriate for your situation
• How to acquire the skills of a "born leader"
• 101 low-cost ways to motivate and reward your team
• How to get others to do what you want ... up front and ethically
• How to turn successes and failures into "training moments"
• How to use peer pressure to get others to pull their own weight

Learn how to make the transition from manager to leader by making the most of your innate talents, mastering new skills and developing your leadership abilities. It’s a day packed with practical ideas, tips and techniques for creating powerful teams and becoming an inspiring leader.

Sessions
The basics of building a powerful team

Creating a high-performance team is a lot like investing in the stock market … there’s no such thing as an “overnight success.” This formative stage takes time and needs to be handled carefully—even gingerly. In this session, we’ll share helpful strategies for managing the team “launch,” including how to handle the first meetings … getting your team started in the right direction … building trust and cohesiveness … and more.

• The 3 basic types of teams … know which structure is most appropriate for your situation
• What the experts say about how to turn a group of individuals into a team
• Overcoming initial resistance to teaming
• How to designate team roles
• The 3 stages of team development and how to best support your team through each
• 2 expectations that members must understand from the start
• How to instill in your group the 8 attributes that every winning team needs

Speak so others know how to follow

Your success as a team leader is measured by your ability to lead people where they need to go. But your team must get clear direction from you … not only in meetings, but one on one as well. Attend this session, and you’ll learn refreshingly simple communication strategies that will help you sidestep damaging misinformation … build trust … even become a role model for those you lead.

• Communicating as a leader and as a manager are not the same … here’s insight into the important difference and how you can master both
• Practice the powerful Law of Connection that great leaders instinctively know and honor
• How to find out if your message is understood … and if it’s being acted on correctly
• Who employees really listen to in meetings and why

Make your vision come alive

You may have done everything right in forming your team … but it will flounder unless everyone understands what your intentions are. We’re talking about team purpose … your expectations … and the unwritten “rules of the road” members must acknowledge, buy into and even feel personally responsible for honoring.

• What’s wrong with setting team goals on your own and simply “handing them down” to team members?
• The important distinction between a goal and a purpose
• How to get your team involved in exploring, shaping and agreeing on a purpose … and then in translating it into specific performance goals
• What gets measured gets done … guiding principles on establishing an effective system to track performance

How teams communicate

The importance of communication on a team cannot be overemphasized. You probably already know that the traditional, “tell-them-what-to-do” approach many managers use just doesn’t work in a team setting. Your team will thrive when given the opportunity to communicate upward and laterally. In this session, you’ll learn how to create and benefit from an environment in which each person feels free to ask for help, exchange ideas, admit to mistakes and share opinions.

• How to give members permission to assert themselves
• 6 innocent things that leaders do that stop communication … and 6 that encourage it
• How to tell if communication is closed on your team and what to do if it is
• How to encourage members to constructively disagree without destroying their ability to work as a team
• Understanding how to build trust … the undeniable prerequisite to open communication

The art of staffing a team that “clicks”

Team chemistry is too important to be left to chance. Here you’ll discover how to get the right mix from the start and avoid painful repair work later. The information in this session will challenge your thinking about who you really want on your team and give you a powerful head start.

• The problem with clinging to the myth that the brightest people make the best team members
• The secret to accurately projecting what type of expertise you’ll need before you have to select team members
• How to weed out people who lack the skills to work constructively on teams or who are unable or unwilling to acquire those skills
• How to pick the right team members for your project … based on skill and potential, not on personality or position
• Is there any place on your team for a solo performer?

Developing the leader within you

Leaders who are able to look inside and see their true natural strengths are rare. But we all have areas in which we excel—you included! So why not use them to your advantage? In this session, you’ll uncover new competencies you didn’t know you possessed … find out how to build on these inner potentials … and boost your confidence in everything you do.

• How to acquire the skills of a “born leader”
• The amazing facts behind why some of the most successful men and women succeed
• A refreshing definition of “leadership” that boils your job down to one simple task
• 7 facts you must know before you can really lead
• How to discover and tap into your inner strengths

How to lead … motivate … inspire!

The next time you’re in a meeting, notice how quickly you can tell who the real leader is. It’s not necessarily the person at the head of the table or the one with the title. It’s the person others watch and listen to … and naturally follow. In this session, you’ll learn skills that will help you become that “natural” leader who effortlessly generates a following … pulls people together … and gets results!

• The little-known secrets to getting people to commit to you and your goals
• What’s in your tool kit of influence tactics … and do you know how to maximize each skill?
• How to get others to do what you want … up front and ethically
• How to trigger emotional responses in people so they’ll naturally want to follow you
• How to sprinkle your talk with high-impact words … and watch the amazing effects that follow

Develop a leadership style that works

Like most managers, you’ve probably spent a good deal of your career directing other people on a one-to-one basis. Now that you’re heading up a team, you need to manage groups … and your “old” style isn’t necessarily the best. Imagine being able to draw from a variety of leadership styles to get the most mileage out of your work group. Great leaders do it every day, and you can learn the essential “how-to’s” here.

• The powerful “blended” style of leadership: Gain insight into how to adjust with the changing needs of your team
• Know what leadership style you’re most comfortable with and when it’s most appropriate
• What often results when leaders fall back on an autocratic style of managing their teams
• How to make the shift from a “management” to a “leadership” mindset

The leader as problem solver

One of your most difficult roles as leader probably isn’t on your job description … it’s that of problem solver. As you develop as a leader, you’ll be presented with more and more opportunities to prove yourself in this sometimes high-stakes area. This session will help you logically sort through the complexities of problems and develop smart solutions.

• 2 types of problems you will inevitably encounter as a leader
• How to avoid becoming the person everyone in your organization brings problems to … and why
• How, unfortunately, subordinates lose out when their bosses are the only ones who solve problems … and how this can hurt your organization in the long run
• How to apply a proven problem-solving tool that will earn you additional recognition and respect

Prove yourself when times get tough

Have you ever noticed how most true leaders almost instinctively know how to respond in difficult situations? They immediately measure the problem and take steps to solve it. But it’s not easy to see the big picture, find the solution and make it happen during a crisis. This session will explain how you can do your best work … even under pressure.

• A revealing profile of a take-charge leader … and how you can acquire these characteristics
• How leaders approach problems, crises and other difficult situations
• Actions you can take to provide a stabilizing influence in tough times
• How do you respond when the heat’s on? Consider these key points as you reflect on this question
• When a situation turns bad … your role in alleviating drops in productivity and other fallout

Light the fire of excellence in your team

You are to be congratulated! You’ve formed your team, set goals and everyone’s “clicked.” Now you’re ready to start the rewarding process of fine-tuning your team to reach the highest level of performance. We talked to countless leaders who’ve taken their teams to that enviably elevated position. And we’ve distilled their invaluable insight into a few pure and simple principles you can use to help get the results you want.

• 101 low-cost ways to motivate and reward employees (and a few more that are absolutely free!)
• How to detect when members are ready for new challenges
• How to seek and get your team’s participation in shaping a new vision
• 4 key areas to focus on as you move your team forward
• The importance of a well-thought-out communication strategy in getting your team from point A to point B

Why teams get stuck

Don’t be surprised if your team reaches a frustrating plateau where it gets “stuck.” You’ll know when it happens—they may spin their wheels, complain … maybe even give up. It’s time to take action using techniques we’ve collected from team leaders who’ve “been there.” Learn how to confront festering, “I-don’t-care” attitudes … get the team moving again … and get members to change their behavior.

• How to fight the phenomenon of learned apathy on your team
• 2 reasons why teams get stuck
• The unique type of leadership required when a team faces seemingly impossible odds or hits a point where failure seems inevitable
• How to challenge your team to recognize its lack of motivation and move beyond it
• A 3-step process for dealing with low motivation and commitment

Positive feedback … the fuel of high performance

The wise leader knows that every team member needs feedback, especially when painful mistakes occur. But it’s easy to overlook this powerful motivational weapon in the rush of everyday business. Here you’ll learn how to provide specific, sincere feedback to prevent future errors, gain commitment and strengthen performance.

• How to tap into a motivating, multidimensional team approach to feedback
• How to turn successes and failures into “training moments”
• How to focus on the process, not the person, when giving constructive criticism
• Do’s and don’ts when giving feedback that builds … not destroys
• When to recognize individual contributions and how … without turning off other team members

A team approach to dealing with unacceptable behavior

Most managers have learned to use traditional disciplinary procedures to address poor performance, negative attitudes and other problem behavior. But as a team leader, you have an even more effective way to deal with unacceptable behavior … peer pressure. It can do wonders in getting others to pull their own weight. Attend this session and explore the many appropriate ways your team can effectively handle their own “family” problems.

• How to use the team approach to eliminating unacceptable behavior and performance
• Dealing with bad attitudes and “quiet resistance” that can doom your team’s effectiveness
• How to coach your team in the sensitivities of confronting each other about problems
• Why traditional disciplinary processes don’t do the job in a team environment
• Should you remove a team member when others complain? Here’s how to solve this serious problem

What teams really need from their leaders

As your team moves through the stages of development to maturity, your responsibilities as a team leader will naturally change. Depending on the day and the situation, your team may need you to provide guidance, serve as a sounding board, run interference or add a little muscle to get the job done. In this session, you’ll explore the many and varied tools you’ll need to successfully shift from one role to another as your team requires.

• How to fulfill your team’s ongoing need for direction and vision
• Your never-ending responsibility to make sure all your team’s needs are met … whatever they are
• How to develop a sixth sense about when to prod … when to coax … and when to do nothing at all
• What teams really need from their leaders

Sponsor Background:
SkillPath's seminars, videos, audiocassettes, books and software packages offer expert guidance on everything from how to get the most from the latest version of your favorite computer programs to how to manage people, time, projects or priorities and just about everything in between. At current count, SkillPath's curriculum includes more than 60 different seminar topics and nearly 200 book, audio and video titles.

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Cancellation Policy: Cancellations received up to five business days before the workshop are refundable, minus a registration service charge, which you may apply toward any future workshop. After that, cancellations are subject to the entire workshop fee, which you may also apply toward a future workshop. Please note that if you don’t cancel and don’t attend, you are still responsible for payment. Substitutions may be made at any time.

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