Diversity Awareness

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Detailed Overview/Outline

Creating a workplace that is aware of and respects the broad spectrum of human diversity is imperative for many organizations. This interactive course increases your understanding of all aspects of diversity and begins the process for dialogue and working together productively. Special emphasis is placed on providing you with skills and competencies that you will need to work on multicultural, inclusive teams by exploring:

• Awareness of differences including: race, gender, age, religion, national origin, sexual orientation, thinking styles, and other workplace differences
• Bias, prejudice, and stereotypes
• How exclusive behavior distracts organizations from being successful

Who Will Benefit?
All employees, especially human resources generalists and others with responsibility for diversity, whether in a domestic or foreign workplace

Key Topics

• Understanding diversity issues at the individual level
• Building and supporting diverse work teams
• A definition of diversity
• Unearned privilege
• Cultural filters
• Dimensions of diversity
• Assumptions, impressions, and personal responsibility
• The behavior awareness model
• Teachable moments
• Tools for becoming a diversity change agent
• Communication skills to enhance diversity in the workplace
• Avoiding the blame game
• Similarities and differences

Sponsor Background:

• Over 50 years ago, Cornell University's School of Industrial and Labor Relations was formed to provide training to employers to improve workplaces and workplace life.
• Cornell workshops have a reputation for being current in subject theory and application as well as on legal or regulatory issues.
• Classes are highly interactive…between student and instructor and student to student.
• Discussion groups, case studies, role plays, and other exercises provide practice for your learning.
• Your instructors are skilled communicators and experienced professionals committed to providing the finest in real world, practical education.
• The majority of our clients are repeat users…a testimony to the quality and value received.

Substitution and Cancellation Policy

Substitutions of registrants can be made at any time. Cancellations and transfers are subject to a 25% charge unless received in writing one week prior to the program. Registrants who do not cancel in writing prior to the program date and who do not attend are responsible for the entire fee.

Instructor(s):
Lolita Chandler

Instructor Background:
Lolita Chandler, President, The Chandler Group, Inc., an executive resource company. Ms. Chandler combines her years of experience promoting diversity and multiculturalism in education and business to offer coaching and consulting services in diversity development to business, education, and not-for-profit organizations. Ms. Chandler recently served as the director of diversity for Avon Products.

Past Participants Include:
Past Participants in All Cornell Workshops Include

• AIG
• American Express
• AT&T
• Becton-Dickinson & Co.
• Bell Atlantic
• BMG
• Boeing
• Chase Manhattan Bank
• Citicorp
• Coca-Cola
• Corning Glass
• Estee Lauder
• General Motors
• Girl Scouts of America
• GTE
• IBM
• Johnson & Johnson
• Lucent
• Merck
• Mobil
• MTV
• NEC America
• New York City Criminal Justice Agency
• New York State Dept. of Labor
• Tiffany & Co.
• Time Warner
• UNICEF
• United States Postal Service
• United Technologies
• Xerox

This seminar has 2 available dates/locations. Click the button below to view them all and to sign up for this seminar. To quickly return to this seminar at a later time, you can search by its QuickCode: QQBPER.

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