A Six Sigma Approach to Achieving Project Management Quality

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Detailed Overview/Outline

Ensure project success and customer satisfaction by adopting Six Sigma, the roadmap to project quality!

Project success, consistent processes and superior results are just a few of the benefits gained by adapting the Six Sigma principles that world-class companies use to improve their project management quality. An expert practitioner will show you how to use the DMAIC (Define, Measure, Analyze, Improve and Control) approach defined by the Six Sigma system to pinpoint performance gaps and generate successful outcomes.

Who Should Attend
Directors and VPs of project management and senior project and program managers. Basic project management skills are required.

FREE to all participants!

The Memory Jogger™II: A Pocket Guide of Tools for Continuous Improvement and Effective Planning.

How You Will Benefit

• Control project scope, resources and performance
• Learn how to apply Six Sigma tools to various project processes
• Achieve greater efficiency for faster, better project execution
• Eliminate process deficiencies for increased productivity
• Spend less time “fighting fires” and more time on project execution

What You Will Cover
Quality: An Overview

• Six Sigma in the context of other quality systems

The Six Sigma Methodology

• Models and tools of the Six Sigma practitioner
• Preconditions for continuous improvement
• DMAIC: A Six Sigma model for continuous improvement
• The distinctions between affinities, processes, procedures and tools
• TBCP Group Exercise: Applying DMAIC to a process improvement case

The Six Sigma Process Map

• Exercise: Creating a continuous process improvement system using Six Sigma methodology (devising the Tactics element)
• Group exercise evaluation: display, describe, explain and defend your work
• Examine, evaluate and query the work of your peers in the exercise

The Six Sigma Project

• Dealing with improvements beyond the scope of an established continuous improvement process
• Requirements for creating a process improvement project plan template for special projects
• Exercise: Develop a process improvement project plan using Six Sigma (incorporating scope, WBS and project logic)
• Participant action plan (key learning points to apply to improve your work performance)

TOPICS
Learning Objectives

• Apply the Six-Sigma Methodology to a Project Management Process
• Create a Process Map of the Six-Sigma Methodology to Be Used for Continuous Process Improvement
• Create a Project Template for a Process Improvement Project Utilizing a Six-Sigma Methodology

The Quality Environment and History

• Describe the Quality Management Context
• Identify the Project Management Processes
• Define Quality

A Six-Sigma Methodology

• Define the Problem
• Set Improvement Objectives
• Gather, Display and Analyze Data
• Draw Conclusions
• Make Recommendations

A Six Sigma Process Map

• Create a Map of a Continuous Improvement Process

The Six-Sigma Project

• Create a Process Improvement Project Plan

Days: 3

CEUs: 1.8

Sponsor Background:
The American Management Association was founded in 1923. They have built a content control check into every one of their professional seminars. Plus a series of checks and balances to ensure that the content of every AMA seminar is precisely targeted to:

• provide comprehensive, hands-on training that is of practical use when you return to the job
• focus on need-to-know specifics, relevant to the demands of global business today
• offer the expertise and personalized attention of top-ranking instructors
• facilitate your career development and business savvy

Whether you're looking for a solid foundation of business fundamentals or strategies to help you seize growth opportunities for your company, AMA offers expert instruction to help you:

• manage your priorities effectively
• cultivate more productive working relationships
• increase your on-the-job value
• align your skills with marketplace demands
• bring out the best in people, processes and yourself

Cancellation and Refund Policy

If you cannot attend a seminar you may contact AMA in advance to transfer to a future session, or can send someone to take your place. If you need to cancel your attendance, AMA will give you a complete refund if you cancel more than three weeks before your seminar begins. To cancel, simply call. If you cancel with less than three weeks' notice, you will be liable for the entire seminar fee, however you may request a courtesy transfer to use at any future AMA seminar of equal or lesser value. The courtesy transfer must be used within one year of the date of your originally scheduled seminar. In fairness to all attendees, if you do not attend a seminar session for which you are confirmed, and do not cancel with a minimum of three weeks’ notice as described above, you will be charged the entire seminar fee.

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