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QQBQYX Annual Forum for Administrative Excellence
Seminar BrochureForum Overview Looking for an administrative event of distinction to help you reach your fullest potential? Look no more! Office Dynamics’ Annual Forum for Administrative Excellence is specially designed to help you redefine and refine your career goals for even greater success and job satisfaction! Like many of today’s “Star Assistants,” you are savvy, experienced and continually looking for new challenges that can hone your skills and boost your value in the workplace. Our Forum will guide you on the most effective ways to advance your career by: 1. encouraging self-assessment – replacing outdated attitudes, beliefs and actions with the latest administrative best practices, and 2. building upon the solid foundation you’ve already established as a consummate assistant who partners with management, promotes teamwork and helps boost the bottom line. Event of Distinction Our 2008 Forum promises to be one of the best ever! Here’s why:
Reserve your seat now! Demand for this outstanding annual event is high – and we expect to sell out quickly! Forum Agenda Tuesday 2:00 – 4:00 p.m. Registration 5:30 – 7:00 p.m. Welcome Reception Wednesday 8:00 – 8:30 a.m. Continental Breakfast/Networking 8:30 – 10:00 a.m. Welcome and Keynote by Joan Burge, Founder and CEO, Office Dynamics Realizing Your Full Potential: Venturing Into High Seas 10:00 – 10:20 a.m. Break and Networking 10:20 – 11:45 a.m. Dream Big! What's the Best That Can happen?, Barbara Sanfilippo, CSP, CPAE 11:45 – 1:00 p.m. Lunch 1:00 – 2:30 p.m. Sailing True - Hoisting the Sales of Personal Focus, Lisa Olsen, Office Dynamics 2:30 – 2:50 p.m. Break 2:50 – 4:00 p.m. Administrative Stardom - Rising to the Top! 6:00 p.m. Group Dinner (optional event, to be announced) Thursday 8:00 – 8:30 a.m. Continental Breakfast/Networking 8:30 – 8:40 a.m. Welcome and announcements 8:40 – 10:00 a.m. (Topic TBD) Kathy Tosoian, Office Dynamics 10:00 - 2:00 p.m. Scavenger Hunt team building activity 2:00 – 4:00 p.m. 15th Forum Anniversary: A Tribute to the Administrative Profession and Office Dynamics' The Journey Continues 6:00 p.m. FREE NIGHT for attendees Friday 8:30 – 9:00 a.m. Continental Breakfast/Networking 9:00 – 9:45 a.m. Executive Perspective 9:45 – 10:30 a.m. Issues and Best Practices 10:30 – 10:50 a.m. Break 10:50 – 12:00 p.m. Keynote by Joan Burge and Farewell Energizing Forum Events Hospitality and Welcome (Tuesday) Ahoy Star Admins! We invite you to cruise by, say hello and enjoy some complimentary hors d’oeuvres and beverages! We want to be the first to welcome you to beautiful San Diego. Our Welcome Reception will be held by the pool terrace (weather permitting) on the 3rd floor overlooking the dazzling San Diego city lights. Casual dress – nautical look is encouraged! Group Dinner (Wednesday) – TBA Night of the Stars theme (Optional event, cost to be determined) There are numerous choices for our group event and big Forum celebration. We hope to have our plans confirmed by April 15. We will e-mail all current registrants an invitation to sign up. We’re asking everyone to wear some type of star item for this special event whether it’s a blouse with stars or star pin. It’s our night to celebrate you and our joint accomplishments. PLEASE NOTE: You must sign up for the Group Dinner before the Forum. We cannot accept any last-minute sign ups. Teambuilding Scavenger Hunt (Thursday) Team development is crucial in today’s busy workplace environment. It’s not enough to just talk about working together; you need to experience it! This unique segment will be held during the actual Forum on Thursday from 10:00 a.m. – 2:00 p.m. This specially-planned event is being coordinated by a company that specializes in team scavenger hunts. The hunt will be high energy, interactive and customized to our group’s needs. It will focus on team bonding, problem solving and time management. Creative photography plays a big role in the adventure. Each team will be given a camera to take photographs throughout the hunt. Each team will be accompanied by a trained event team leader (your captain) who will help keep score, keep your team on the right track and ensure that everyone is having fun and no one is left behind. Pizza and soft drinks for lunch will be provided at a fun downtown restaurant. Following the hunt, we will hold an upbeat Awards ceremony for outstanding individual players and overall winning team. Bring your tennis shoes and creativity! 15th Year Forum Anniversary (Thursday) We are celebrating our Forum’s 15th year Anniversary and we want you to help us celebrate. When Joan held her first Forum, she had no intent of making it an annual event. She just wanted to gather some Admins from various companies in one place to share best practices. The first Forum was held in Lansing, MI (where Joan lived at the time) and had only 16 attendees, but they represented 6 major organizations including SC Johnson. It was that original group that encouraged Joan to make this an annual event, which has now grown to 150+ attendees representing 55 organizations! Back by popular demand! Exclusive ‘Executive Perspective’! (Friday) Learn what prestigious executives need and really want from their assistants today in a live interview where audience participation is encouraged! Get the scoop on upcoming career trends, do's and don’ts for administrative success, and how executives think so you can perform at your very best. If you’re serious about advancing your career, this is one Forum benefit you’re sure to value! Back by popular demand! Issues and Best Practices (Friday) -- An Office Dynamics’ Exclusive! Spirited group discussions on topics and issues that are of interest to attendees will be the focal point of this session. We are the only administrative-related event offering an “Issues and Best Practices” session where real-life situations and problems affecting you and your peers can be explored in depth and solved creatively by attendees. Note: Participants are invited to send issues of interest in advance to Joan Burge. Joan’s Trademark ‘Surprises’! Forum attendees know that Joan Burge, Forum Creator, always has a surprise or two waiting for her guests! It’s part of what keeps the Forum experience fresh, fun and lively. That includes her grand team-building activity. So be ready for anything – and make the most of every moment. Sailing Back in Time In 1999, Hurricane Floyd came down upon Virginia Beach, the first day of our Office Dynamics’ Forum and a state of emergency was in effect for Hampton Roads. Fortunately, our attendees were safe and applied Joan’s STAR® approach to make this a successful event in spite of no electricity for an entire day. This was also a year when everyone was focused on the New Millennium and what it would bring. Our administrative attendees forecasted the future on paper which has been safely kept in a Time Capsule. We are excited to unveil their vision on the administrative profession as well as other surprises at this year’s Forum. Peer Networking You will have several opportunities during the Forum to network, including the Group Dinner, lunches, and breaks. Because we limit our event to no more than 200 attendees, you really have an opportunity to make some new friendships that will, hopefully, carry on throughout the year. Workplace Tools Continue your learning beyond the Forum. Office Dynamics books, DVDs, and CDs will be available for purchase in limited quantities at the Forum. We accept Visa and Mastercard as well as personal checks. You can also place your order with us and we will gladly ship your items to you when we get back to Las Vegas. View our products online. Extend Your Visit The hotel is 5 short blocks from the Horton Plaza Shopping and Entertainment Complex, as well as the Gaslamp Quarter, featuring more than 80 restaurants and lounges. And just minutes away are major attractions such as San Diego Zoo, Sea World, Old Town, Seaport Village, and the USS Midway and miles of pristine beaches. Other main attractions include: Seaport Village, Broadway Flying Horses Carousel, Broadway Pier, Maritime Museum, Balboa Park and more than we could ever mention here. We highly suggest you take a water taxi to Coronado Island where the main draw is the Hotel del Coronado. Dynamic Speakers and Seaworthy Topics Realizing Your Full Potential: Venturing Into High Seas By Joan Burge, Founder & CEO, Office Dynamics In life, we are either adventurers riding the high seas or drifters just floating along. One is not better than the other; we need to just “float” sometimes and enjoy the scenery. Riding the high seas is where we really have an opportunity to grow. That is because the adventurer will
High seas can come in the form of
In Joan’s dynamic opening keynote, she will share with you how to use the STAR® approach to Realize Your Full Potential! Joan Burge is the founder and CEO of Office Dynamics, Ltd. and the creator of the Forum for Administrative Excellence™. Joan has been a visionary for administrative training and development since 1990. One of the first to venture into the administrative training industry. She has become an international administrative expert, trainer, author, and consultant. Joan’s never-ending quest for providing top-notch educational programs has earned the respect of premier clients like Cisco, Boeing, Humana, Sunoco, Caterpillar, Nokia, Procter & Gamble, and the University of Pennsylvania. (More on Joan Burge) DREAM BIG! What's the Best That Can happen? By Barbara Sanfilippo, CSP, CPAE In these busy times, we may be questioning our priorities and what success means to us. Are we addressing the important areas in our life such as: family, friends and service to others? Truly successful people have a sense of purpose, focus and personal fulfillment. In this idea-packed, interactive and entertaining program, Barbara will help you
You will leave energized with a renewed sense of priorities and actions you can take to achieve success and live a life of significance. Barbara Sanfilippo, CSP, CPAE Based in San Diego, California, Barbara Sanfilippo, CSP, CPAE, is an enthusiastic, dynamic and popular national and international speaker, author, coach and consultant specializing in the areas of sales, customer service and motivation. She is the author of "Dream Big! What's the Best That Can Happen?", contributing author in “The Service Path – Your Roadmap For Building Strong Customer Loyalty!” Described as a diminutive dynamo, Barbara is known for delivering "how to" ideas in a highly entertaining and energetic style. Previously, she was a Vice President and Regional Sales Manager with two major corporations and prior to that an executive and administrative assistant for 12 years. Her clients include: Bank of America, Starwood Resorts, AT&T, Coldwell Banker and hundreds of others. Barbara is one of 83 speakers worldwide to receive both the Certified Speaking Professional (CSP) designation and the CPAE, Speaker Hall of Fame award from the National Speakers Association. Sailing True - Hoisting the Sales of Personal Focus By Lisa Olsen, Office Dynamics West Coast Speaker / Trainer Unlike cruising on a luxury liner, sailing is the complex art of controlling a sailing vessel and it requires focus and the ability to read the winds. Experienced sailors understand how to manage the forces of the wind on the sails in order to change direction and speed. They know the value of “centering of effort” – the point at which all the forces acting on the sails are concentrated. Sailing experts utilize many “aids to navigation,” fixed objects that they use to navigate their position. These can be buoys, lighthouses, sea markers or even land. Success minded administrative professionals have the same challenges. Sailing true in today’s fast-paced corporate environment requires dedicated focus. Your boss and your company depend on your navigation expertise to gauge the winds and react accordingly, with confidence and diplomacy using essential critical thinking skills. In this dynamic presentation, we will hoist the sails of personal focus and discuss the following key points. Focus
Lisa Olsen, Office Dynamics West Coast Speaker / Trainer Lisa is the West Coast Representative for Office Dynamics. She is a speaker, trainer, consultant and author of the newly-released book When Work Becomes You (It’s All About the Fit). Lisa is a veteran of the administrative profession – having worked her way to the highest corporate levels over 20 years. From early days as a human resource specialist to the present she has navigated her career path wisely, developing the essential skills needed to be successful. Her extensive experience in the Administrative Professional field led her to new opportunities including accepting a part time college teaching position. She has developed a passion for sharing her knowledge with other Admins and is now focusing on consulting and training to encourage others to be their best in this dynamic and valuable career. Administrative Stardom - Rising to the Top! An Office Dynamics' First! In this Oprah-like interview format, you will hear first hand how to achieve administrative stardom from three top executive assistants from Silicon Valley. They will openly share the skills, attitudes, and actions they embraced to be successful. And tell you how they continue to sail to success! Joanne Linden Chief Executive Assistant to Chairman and CEO (Aart de Geus) of Synopsys, Inc. Joanne Linden has been a professional administrator for over 30 years. Prior to that Joanne was Executive Assistant to the CEO at Octel Communications. She held many roles during her 10-year membership with IAAP, is currently a member of SVCA and is also on the Advisory Board of UCSC Extension "Executive Administrative Certificate Program." Joanne is a Star Achievement Certified Trainer and has been teaching this program internally for more than 2 years. Linda McFarland Executive Assistant to the President & CEO (Pat Romano) of 2Wire Incorporated With a dedicated and extremely successful career as an Executive Assistant, Linda has spent over 30 years mastering her multi-tasking skills and her “never-panic-under-fire” demeanor, so prized by senior executives. She has held Executive Assistant positions with a variety of FORTUNE-listed companies, spanning the legal, medical, and high-technology industries. With a passion for developing and training others, she is a founder and current member of the Silicon Valley Catalysts Association (SVCA), serves on the advisory board of the University of California Santa Cruz Extension’s “Executive Assistant Certificate Program,” and is an instructor for that program. Debbie Gross Chief Executive Assistant to the President & CEO (John Chambers) of Cisco Systems Debbie has over 20 years of experience in the administrative field. She has been instrumental in promoting Cisco programs that support administrators, and is a strong proponent of best practice sharing and career development through mentoring programs, process and policy improvements councils, and training opportunities including recently becoming a member of the UCSC Extended Campus Board for Curriculum Development and is teaching within the newly formed Administrative Professionals program there. She is also a Certified Star Achievement Trainer for both Level 1 and Level II Administrative training programs developed by Joan Burge. Debbie was a top-ten finalist for the 2006 Office Team Administrative Excellence award. She is a member and one of the original founders of the SVCA (Silicon Valley Catalysts Association) which is a 30 member organization of Executive Assistants who support CEO’s in the Silicon Valley. Kathy Tosoian Kathy is a Star Achievement Certified Trainer and has been with Office Dynamics, Ltd since 1997. Kathy combines her love for people and her passion for excellence to help professional men and women develop their confidence, people skills, and communication abilities. As a motivational speaker, she inspires, motivates, entertains, and educates her audience. Her clients encompass a variety of organizations in the automotive, service, sales, business and educational communities, including General Motors as her largest client. Kathy is also a Certified Instructor of the Dale Carnegie® Course, motivating and inspiring audiences since 1993. She earned a Bachelor of Arts Degree in Education from Michigan State University and a Master’s Degree in Counseling from Oakland University.
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