High Impact Relationships: Enhancing Your Emotional Intelligence to Drive Performance

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Detailed Overview/Outline

Offered in Exclusive Partnership with Dr. Arlene Scott

Performance drives results. But what drives performance? Relationships.

As work becomes more complex and collaborative, the ability to build trusting relationships distinguishes those who flourish from those who falter. This program, offered in partnership with strategic change expert Arlene Scott, Ph.D., enables leaders to build the emotional intelligence skills they need to create trusting and productive relationships for greater results. To maximize your learning you complete a self-assessment, describe your own influence situation, and read two short articles before attending the program.

Using an experiential learning approach, you practice leading-edge tools and relationship building techniques-all while expanding your influence style to better manage the difficult situations of today's complex work environment.

I. Pre-Work
To maximize your learning, you complete a self-assessment, describe your own influence situation, and read two short articles before attending the program.

II. Core Curriculum
The curriculum for High Impact Relationships: Enhancing your Emotional Intelligence to Drive Performance is based on the work of Dr. Arlene Scott. This program is grounded in a cutting-edge experiential learning approach to building productive relationships that Dr. Scott adapted from her work with Stanford University Graduate School of Business in its acclaimed Interpersonal Dynamics course.

Specifically, this methodology provides you with a special, real-time learning experience where you:

• Learn about yourself through the process of discovery
• Receive profound, in-the-moment feedback from fellow participants
• Work with learning partners and skill groups to clarify your goals and practice your behaviors
• Develop action plans for increased competence and confidence

This live feedback process, in a safe environment, promotes rapid transfer of skills to the workplace.

And it provides the ideal learning laboratory for you to practice and apply the leading-edge tools and techniques of relationship building, emotional intelligence, and influencing dynamics. Along the way, learn how to expand your self-expression and impact, explore and expand your influence style, create shared understanding, and manage the difficult situations of today's complex work environment.

The net result for you: better relationships for greater impact and optimal performance.

III. Post-Work
Receive follow-up activities and tools that will help you practice and apply your newly developed skills inside your own workplace.

Who Should Attend
Leaders, experienced managers, directors, executives, and teams who need to leverage their emotional intelligence to build trusting relationships with customers and colleagues in order to lead the business successfully (Note: On-site delivery is available for intact or functional teams, and is especially useful for HR, IT, and Sales groups)

How You Will Benefit

• Gain new insight into how you build influence and trust with others
• Learn which of your behaviors are effective (ensuring they have the impact that you intend them to have)
• Influence without being (or being seen as) dominating or controlling
• Give feedback in such a way that it is seriously considered
• Resolve conflicts without damaging relationships
• Build a group climate in which members raise and address concerns productively

Program Length: 2 Days

Registration and Cancellation Policy
A credit card number is required at the time of registration to process the registration. If full payment is not received four weeks prior to the program, the credit card will be charged at that time. Full payment is required upon registration for any registrations received within four weeks of the program.

All workshop registration fees include a non-refundable processing fee of $100 except in the case of Leading Through Communication: The Linkage Communication Clinic, Pathways: The Linkage Leadership Program, and The Crisis Leadership Certification Program (where such fee equals $200) and The Coaching Leaders Certification Program (where such fee equals $400). The processing fee will be charged for any cancellation made at any time or for rescheduling requests made within three weeks prior to the workshop date. Please note that registration fees and workshop schedules are subject to change without notice.

We encourage participants to arrive at 8:00AM for sign-in on the first day of the program they are scheduled to attend. All workshops are scheduled to begin at 8:30AM, and end at approximately 4:30PM. The exceptions are the programs offered in The Organizational Development Certificate Program held at DePaul University in Chicago which begin at 9:00AM, and end at approximately 5:00PM. For these programs only, please arrive at 8:30AM for sign in.

Workshop Admissions and Cancellation Policy: Cancellations made within three weeks prior to the program will receive a courtesy transfer to an upcoming workshop, within one year of the originally scheduled workshop, for the amount of the registration fee minus the $100-$400 processing fee per session. Alternatively, you can send someone in your place to the original event to avoid such fee. All cancellations and substitutions must be made in writing. Program registrants who fail to attend without notification will be charged the full attendance fee.

Linkage reserves the right to cancel or reschedule any event. In the event of program cancellation, we make every effort to notify participants 3-5 weeks prior to the event. Therefore, we recommend purchasing a refundable airfare. Please be advised that Linkage is not responsible for any airfare penalties, travel, or hotel charges that may be incurred due to cancelled or rescheduled events.

Workshop Prohibitions: Any unauthorized use of the copyrighted Linkage materials that participants receive at any Linkage training program is strictly prohibited. Solicitation of business from fellow workshop participants is also strictly prohibited. External consultants will be asked to sign a nondisclosure form indicating their agreement with the above.

Sponsor Background:
Linkage Inc. is the leading provider of corporate education and consulting for human resource, human resource development, organizational development and training professionals worldwide.

As leaders in human resources, organizational development, and training, people look to you to help them advance in their careers. It's your job to help them drive organizational performance through human performance.

At Linkage, Inc., the mission of our public workshops is to provide training that helps you perform better in your jobs so you, in turn, can help others do the same. Our workshop leaders are human resource experts and seasoned trainers. They spend most of their time in industry working with the same HRD and OD issues that you face every day. We are passionate about developing HR performance in the workplace, and we'd like to share what we've learned with you.

Through our skill-building workshops, we can help you develop your ability to:

• Design, manage, and participate in your company's competency efforts
• Develop and manage leadership programs for your organization
• Develop yourself and others as internal champions of coaching and mentoring
• Develop yourself, others, and an organizational capacity for internal consulting
• Assess, measure, and evaluate the performance of your people and your organization

This seminar has 6 available dates/locations. Click the button below to view them all and to sign up for this seminar. To quickly return to this seminar at a later time, you can search by its QuickCode: QQBRKG.

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