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How To Effectively Manage Multiple Locations

Fee:

$399

· QuickCode:

QQBSUU

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Provider:
SkillPath Seminars

Topic(s):
Leadership & Management

Who Should Attend?
Those who manage multiple locations

• Managing Multiple Projects, Objectives and Deadlines

Full Seminar Description

How to Effectively Manage Multiple Locations

In this seminar you'll learn …

• Keep everyone on the same page and avoid communication breakdowns with easy-to-implement information systems
• Boost morale by helping employees at other locations feel like part of the gang
• Minimize tension between off-site workers and "corporate"
• Find opportunities to give feedback to employees you rarely see
• And much more!

Managing people you see every day is tough enough. But your headaches can quickly double when your employees work at other locations. While off-site locations can provide unparalleled benefits to organizations, they often present new and unfamiliar challenges to managers who are not prepared for the realities of getting things done at a distance. Turf wars, hurt feelings, lack of trust, communication breakdowns and more management headaches will become more manageable after attending this powerful seminar. This is where you'll gain the critical know-how for realizing your full potential as a manager and a leader in one of most challenging situations any manager could find themselves in. Don't miss this valuable training.

WORKSHOP AGENDA

Day One: 9:00 a.m. – 4:00 p.m.

Understand the unique roles and responsibilities of an off-site manager

• Why some long-distance managers fail and how to make sure you don't
• The vast difference between "eyeball management" and "results management"
• The 5 fastest ways to sabotage your success
• What the responsibilities of the multi-site manager are—and most definitely aren't
• How to know what's going on without being guilty of micromanaging
• The best way to "control" an off-site office—ironically, it's not what you would think
• A traditional and commonly used management technique that can actually torpedo your effectiveness
• 4 habits all great off-site managers share
• Building trust—your best weapon for gaining employee loyalty

Create an environment where employees can't help but succeed

• The power of well-defined procedures—and how to strengthen yours
• Specific questions to ask off-site teams that will tell you how things are really going
• How to tweak existing systems and processes to better support off-site teams
• What many off-site managers discover when they change their reward systems
• Adjusting the flow of paper and projects to avoid unnecessary slowdowns
• Understanding and using communication technology—even if you're not an expert
• Tracking work flow without losing your mind: This strategy works like a charm

Solve the hottest issues distance managers face

• How to tune into "background noise" that suggests a problem is brewing
• One of the most common barriers to an off-site team's success—remove it!
• Where breakdowns typically occur in project management and how to guard against them
• Taking on responsibility for someone else's team? Be sure to have this discussion first
• How distance managers build genuine, lasting relationships with employees
• n emergency occurs … are you certain your employees know what to do?

Day two: 9:00 a.m. – 4:00 p.m.

Stay connected with people and be a catalyst for cooperation

• The few times when a face-to-face meeting is not just better—but essential
• Top reasons why off-site employees feel left out—and what to do about them
• Giving feedback from afar—a new twist on a powerful motivating tool
• Are you hiding behind e-mail when you should be picking up the phone?
• Surprise visits: Should you … or shouldn't you?
• How to avoid confusion and misunderstandings by setting up communication guidelines
• How to keep people from tuning out during "virtual meetings"
• How e-mail can be a two-edged sword if it's not handled right
• Inundated with paper? How to shield yourself and your team from information overload
• A hard—but important—realization about how meetings with off-site teams should be conducted

Build self-reliant, reliable and cohesive teams

• Handling the most complicated off-site situation of all—problem performance
• Enforcing unpopular policies when you're not there to smooth ruffled feathers
• How the definition of "performance measurement" changes when you're managing remotely
• A simple principle that will help you stop even the longest-running feuds between sites
• Your off-site team is struggling—what to do first and foremost
• When teams don't pull together: When and how to intervene
• The unexpected things that motivate off-site employees
• What's your role in solving problems when you're miles away?

Redefine your approach to managing and motivating employees

• Know how to respond should employees take potshots at "corporate"
• Coverups: What bigger, underlying problem to look for when employees hide mistakes
• No more quality slips—specific ways to make employees accountable
• What off-site employees want (and don't want) from their managers
• Tips for ending employees' feelings of isolation, once and for all
• Sensitive issues to be aware of when coaching by phone, e-mail and videoconference

Sponsor Background:

SKILLPATH GUARANTEES RESULTS If you're not happy, SkillPath is not happy. Go back to work and apply the new techniques you learned in any of SkillPath's seminars. If you're not absolutely delighted with the results you achieve, write to them right away. They will issue you a refund or arrange for you to attend another SkillPath seminar without paying another penny. That's the SkillPath Guarantee!

Cancellation Policy: Cancellations received up to five business days before the workshop are refundable, minus a registration service charge, which you may apply toward any future workshop. After that, cancellations are subject to the entire workshop fee, which you may also apply toward a future workshop. Please note that if you don’t cancel and don’t attend, you are still responsible for payment. Substitutions may be made at any time.

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