Managing Complex Projects: Achieving Organizational Goals

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Detailed Overview/Outline

You will learn how to

• Manage large-scale, complex projects involving substantial budgets and cross-functional teams
• Determine business benefits and project feasibility
• Align your projects with organizational strategy
• Communicate effectively with executive stakeholders to ensure project success
• Evaluate project progress using Earned Value Management
• Conduct phase review meetings and continually assess project viability

Course benefits
In today's dynamic global business environment, project managers are faced with managing larger, more complex projects. To avoid rework, delay and disruption, project managers need strong leadership, communication and problem-solving skills to make sound business decisions that deliver real customer value.

Through an intensive four-day project simulation, you experience real-world situations in which your decisions impact the outcome of your project. You also take away productivity tools and templates for use back at work.

Who should attend
This course is valuable for experienced project managers who are responsible for managing large, complex projects. Project management experience, including creating Gantt and PERT charts, and performing basic risk analysis at the level of Course 296, "Project Management: Skills for Success," or Course 340, "Project Management for Software Development," is assumed.

Through a case study-based simulation, you gain experience managing a large-scale and complex project. Paper-based and PC-based activities include:

• Identifying and managing stakeholders
• Evaluating a customer acceptance plan
• Analyzing project feasibility
• Preparing a communication plan
• Identifying and analyzing strategic risk
• Developing a risk management plan
• Preparing and presenting a project charter and plan
• Evaluating project progress using EVM
• Responding to project change
• Measuring and presenting results
• Adopting a project close checklist
• Creating lessons learned for organizational improvement

Course content
INTRODUCTION TO COMPLEX PROJECTS

• The art and science of project management
• Defining a complex project

ASSESSING PROJECT VIABILITY

• Selecting projects based on financial assessment
• Payback
• ROI
• NPV
• Determining project feasibility
• Validating hard and soft benefits
• Appraising business benefits
• Establishing technical and organizational readiness

MANAGING STAKEHOLDERS

• Managing stakeholder priorities
• Determining stakeholder significance and impact
• Increasing support and decreasing opposition
• Evaluating a customer acceptance plan (CAP)
• Identifying acceptance criteria
• Implementing a process to achieve customer buy-in
• Planning communications
• Mapping information needs
• Creating a communication plan

CONTROLLING COMPLEX PROJECT RISK

• Developing a risk management plan (RMP)
• Reducing risk in complex projects
• Creating an RMP
• Analyzing strategic project risk
• Assessing strategic risk
• Redirecting your project based on strategic risk profile
• Monitoring and controlling project risk
• Interpreting and analyzing project risk at an executive level
• Making decisions based on executive risk reports

PROCURING PRODUCTS AND SERVICES

• Managing the vendor selection process
• Applying a vendor selection process
• Calculating cost of ownership
• Selecting a vendor
• Choosing an appropriate contract type
• Evaluating and selecting a vendor

PREPARING FOR PROJECT PHASE REVIEWS

• Creating phase review documents
• Completing a project charter
• Assembling a project plan
• Gaining critical project approvals
• Completing project initiation and planning
• Managing mid-course corrections

ADOPTING QUALITY STANDARDS

• Identifying quality standards
• Choosing appropriate quality standards
• Reviewing a quality plan
• Controlling project change
• Identifying change management requirements
• Reviewing a change management plan
• Solving real-world problems

REPORTING PROJECT HEALTH

• Project reporting
• Utilizing the art and science of project reporting
• The challenges of reporting in complex projects
• Employing Earned Value Management (EVM)
• Leveraging the power of EVM to keep projects on track
• Predicting likely outcomes
• Charting project performance

REVIEWING PROJECT OUTCOMES

• Obtaining customer acceptance and closing the project
• Using a project close checklist
• Documenting feedback
• Developing a lessons learned document

Sponsor Background:
About Learning Tree

Learning Tree International is a world leader in Hands-on training for Management and Technology Professionals. Since 1974, over 1,700,000 course participants from over 13,000 organizations around the world have enhanced their skills through intensive hands-on exercises under the guidance of expert instructors with real-world experience.

Virtually every major company and government agency has relied on Learning Tree to provide its managers and employees with the skills they need to succeed in their job functions.

10 Reasons to Choose Learning Tree

... over 1.7 million professionals have trained with Learning Tree

1 Benefit from 32 Years of Training Excellence

Learning Tree International has trained over 1,700,000 IT and management professionals and managers from more than 13,000 organizations around the world. Virtually every major technologyoriented organization and government agency has trusted and relied on us to provide their employees with the training they need to master the latest technologies and management skills.

2 Learn from Expert Instructors

Learning Tree instructors are active practitioners who average more than 20 years experience in their field. Because they use the very technologies and skills they teach, they've already solved the same problems you are likely to encounter, so you and your organization gain the knowledge from their years of hands-on expertise. In addition to their extensive real-world experience, our instructors only qualify to teach Learning Tree Courses after completing our rigorous industryleading screening and training program.

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Each of our intensive hands-on courses is designed to help you gain the skills you need-quickly and in depth. Our courses are taught in a collaborative, supportive classroom-based environment, not on a Web site where you get instruction in a vacuum. And when you return to work, you can apply your new skills, tools and techniques right away, so you and your organization reap the benefits immediately.

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9 Earn College Credit or Continuing Education Credit

Learning Tree Courses are recommended for college credit to more than 1,500 Universities and Colleges by the American Council on Education (ACE). Our courses are also eligible for PDU credits from the Project Management Institute, as well as CPE credits from the National Association of State Boards of Accountancy.

10 Vendor-Independent Training

Learning Tree was, is and will continue to be independent of vendor influences. That means you get training that is unbiased. We present an objective, evenhanded treatment of the pros and cons of new products, techniques and technology. You even learn about third-party alternatives that the vendors themselves would never tell you about.

Learning Tree Management Training

For over 32 years, Learning Tree has been dedicated to meeting the professional development needs of people like you. Now, more than ever, superior management, leadership and interpersonal skills are critical to individual and organizational success. And it is equally critical to be able to apply those skills in complex, technology-intensive environments.

Experience the Quality...of Learning Tree Hands-On Training

Learning Tree is committed to providing the most effective high-quality education for IT professionals and managers. Our high standards for Course Development, Instructor Training and state-of-the-art facilities provide a learning experience that ensures your training investment produces the results you and your organization expect.

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In our courses, you learn by doing. Our instructors do more than just lecture--they actively involve you in your training. Brief lectures are followed by hands-on exercises so that you master new skills right away.

Get Real-World Solutions from Expert Instructors

Learning Tree instructors are active practitioners who work full time in high-tech companies, R & D labs and other business environments where they use the very technologies and skills they teach. Because they have already solved the same problems you are likely to encounter, our instructors are equipped to share their real-world experience and practical solutions with you. Everything you learn is practical, relevant and up to the minute.

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