Best Practices for Personnel/HR Assistants

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Stay up to date on current trends in recruitment, personnel issues, and employment law

Work better, smarter, and faster than you ever thought possible!

As an HR professional, you already know how tough your job is! From legal issues to employee relations, you're constantly juggling myriad responsibilities.

You are a key player in your organization's efforts to attract, hire, and keep top talent. You are also in a unique position to control any legal liability in employment policies and practices. In addition, you play a critical role as mediator, "peacekeeper," and resident problem-solver for your entire organization.

Master tough challenges, keep your cool during crises, and handle any situation with confidence!

This seminar is jam-packed with great ideas, proven strategies, and powerhouse techniques to help you successfuly navigate the sometimes turbulent waters of human resources. It will help you effectively and efficiently support your department and be a reliable and professional advocate for your organization and its employees. You'll accomplish your job with less stress, fewer slipups and blunders, and greater satisfaction and enjoyment.

Best Practices for Personnel/HR Assistants focuses on time-tested best practices — information and guidelines reccomended by human resources experts and successfully applied by companies both large and small across the nation. You'll also learn up-to-date tips and strategies that will help you confidently maneuver through the potential minefields of government regulations and employment law.

Whether you are new to HR or have some experience under your belt, you'll walk away with the essential skills, knowledge, and insight every HR professional needs to handle all of the complexities of this challenging, rewarding field.

Here's just some of what we'll cover:

• Solid strategies for attracting, hiring, and keeping top talent
• Foolproof tactics for weeding out inappropriate candidates early on in the interview process
• What resumes and cover letters don't say — and how reading between the lines can uncover hidden truths about the applicants you're considering
• Up-to-the-minute information to help you stay on top of critical issues, new court rulings, changes in federal regulations, and other key trends affecting your organization and your job
• Techniques for building employee productivity, boosting morale, and creating a positive and empathetic work environment
• Tips and tools to help you organize your time more effectively and work smarter, not harder
• And much, much more!

Who will benefit ...

If you are a member of a human resources department, or if your job includes personnel- or HR-related responsibilities, don't miss this opportunity! This program is perfect for:

• HR/personnel assistants and support staff
• HR/personnel specialists
• HR/personnel representatives
• HR/personnel administrators
• HR/personnel coordinators
• HR/personnel managers
• Managers and supervisors with personnel responsibilities

Program Overview
Keys to Success in Your Role as HR Assistant

• Why your role is so important, and your real impact on the success of your organization
• How alliances within your organization help you accomplish more
• Techniques that help you come across as authoritative and confident when you're dealing with other department staff

Recruitment — Find and Hire the Best Employees

• Strategies for creating winning job ads ... and effective techniques for screening potential applicants
• Common — and not so common — recruitment sources that can boost your recruiting success
• Interview questions that get you the information you need to make the right hiring decisions
• What not to ask: innocent interview questions that can put your organization in legal hot water, and a checklist to help you avoid them
• How to "read" resumes, learn from what isn't there, and create questions to find out more about what is there
• Hints for working successfully with temporary agencies

Employment Law — Know the Critical Issues Related to HR and the Law

• FMLA, ADA, and workers' compensation: which one applies to a specific situation ... and how to administer overlapping benefits
• How to interpret and avoid discrimination claims — and help managers outside of HR understand the potential liabilities
• Guidelines for setting up and maintaining hassle-free, legally compliant personnel files that keep vital information at your fingertips
• Critical information about HIPAA — and its impact on the HR department

Personnel-Related Issues — Handle Them Like a Pro

• Employee orientation and training: how to design programs that convey your message and positively affect employee change
• Ways to encourage performance improvement and keep employees motivated, whether you manage staff or work with other department managers
• How to handle the employee who "goes fishing" for confidential information

Policies and Procedures — Establish Practical Guidelines and Work Within Them

• What you need to know about creating and administering personnel policies so that you and your organization don't end up in court
• Why you must enforce your organization's policies and procedures, and how to ensure consistency from top management on down the corporate ladder
• How to effectively communicate changes to policies and procedures so that everyone gets — and understands — the message
• Workplace safey rules and regulations that satisfy OSHA requirements
• How to respond to a charge of sexual harassment within your organization

The Road Ahead — Look into Your Future as an HR Professional

• The art of juggling competing priorities as an HR assistant
• The latest software programs, and how they make it easier to track, retain, and report various HR-related requirements and functions
• From dealing with unpleasant situations to enforcing unpopular policies, effective ways to deal with the stress of your job and come back refreshed each day

Sponsor Background:
Fred Pryor Seminars and CareerTrack, divisions of PARK University Enterprises, Inc., create one of the most respected international providers of professional seminars. Since pioneering the one-day seminar in 1970 as Fred Pryor Seminars, our organization has built a reputation for high-quality, convenient, and practical business-skills training around the world, in every industry and sector.

Today, with more than 5,000,000 satisfied customers, we continue to pride ourselves in providing the superior training you’ve come to expect from Fred Pryor Seminars and CareerTrack. Our cutting-edge research and course development are designed to meet the adult learning needs of your employees and your organization.

Fred Pryor and CareerTrack are your number one choices for training because we offer:

• In-depth experience in the training industry
• Consistent and comprehensive course offerings
• High energy and content-rich presentations
• Multiple training tools, including on-site training, on-line learning, seminars, and a/v products
• 100% Satisfaction Guarantee

As we continue to grow, expand, and change to meet client and market needs, we always remember that every individual customer matters and that collectively, they are our most valuable assets. That’s why our goal is the same today as it was 30 years ago – to provide the best choice in business skills training with maximum convenience to help you – our customer – achieve success!

Cancellation Policy: You may cancel your registration up to 10 business days before the seminar. Your registration fee will be refunded less a cancellation fee. If you need to cancel less than 10 business days prior to the seminar you may (1) send a substitute from your organization or (2) transfer your registration fee within 12 months to another seminar or conference of your choice. Please note that if you don't cancel and don't attend, you are still responsible for payment. Substitutions may be made at any time.

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