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Managing in Tough Times

Fee:

$2,490

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Provider:
Learning Tree International

Topic(s):
Leadership & Management

Who Should Attend?
Experienced managers who need to manage their team during tough or uncertain times. Knowledge of day-to-day management best practices and principles at the level of Course 290, "Management Skills," is assumed.

Full Seminar Description

You Will Learn How To

• Demonstrate authentic and strong leadership to create an atmosphere of confidence and trust in tough times
• Share your vision and display confidence that the problems your team currently faces will be solved
• Apply key management skills, strategies and techniques to remedy difficult situations
• Re-evaluate and adjust your management and communication style to motivate and energize employees
• Demonstrate "grace under pressure" to provide psychological security and stability for your team
• Minimize stress and maximize productivity and performance during difficult times

Course Benefits

Many organizations today are dealing with a business climate that is not "business as usual." Tough times disrupt productivity and team performance. In the face of this reality, strong leaders must inspire productive performance and communicate effectively and credibly. Successful leaders must often take a hard look at current processes and make tough decisions to guide their teams from the current reality to its desired future state. In this course, you gain the leadership skills to manage a team during a time of uncertainty.

Who Should Attend

Experienced managers who need to manage their team during tough or uncertain times. Knowledge of day-to-day management best practices and principles at the level of Course 290, "Management Skills," is assumed.

Through an immersive multimedia-enhanced case study, you gain practical experience managing your team in tough or uncertain times. Role playing, group and individual activities include:

• Creating guidelines for tough situations
• Informing an employee that he or she has been laid off
• Making cuts with a strategic focus
• Creating the message for a video or presentation to senior management or employees
• Preparing good answers to difficult questions
• Handling employees when delivering bad news
• Managing the rumor mill
• Demonstrating the need for strong leadership
• Acting with honesty and integrity during unpredictable times

Course Content

Essentials for Tough Times

• Best practices during tough times
• Economic downturn
• Change in management
• Company sale, merger or acquisition
• Company downsizing
• Success in moving forward
• Clarifying your role
• The benefits of strong leadership
• Demonstrating confidence and trust

Applying a Model for Handling Tough Situations

• Recognizing conflict as a natural part of tough times
• Dealing with powerful emotions
• Empowering productivity
• Inspiring confidence in your team
• Handling your own anxiety
• Reframing the situation for yourself
• Regaining self-composure

Assessing the Current Situation and Sharing the Vision

• Managing expectation vs. reality
• Exploring what is happening
• Envisioning what should be happening
• Performing a gap analysis
• Diagnosing what needs to be done
• Defining the rationale and urgency for working on remedies
• Determining the course of action to move forward

Planning the Remedy

• Removing barriers for success
• Differentiating between imposed and planned transitions
• Exploring strategies for dealing with difficult transitions
• Achieving alignment
• Assessing what should be aligned
• Positioning your team or organization for success
• General prescriptions for guiding through a transition
• Thinking creatively when under stress
• Building flexibility and adaptability
• Moving through a transition
• Phases of transition

Working with People

• Implementing communication strategies
• Communicating when you're not allowed
• Communicating when you don't have all the answers
• Showing you care when you can't help
• Managing the human factor in tough timesv
• Mitigating disruptions from problem employees
• Motivating employees "when it's no fun to work here anymore"
• Building resilience and perspective
• Ethical issues and whistle blowing
• Handling the rumor mill
• Energizing and empowering your team

Leading Through Organizational Changes

• Providing a sense of security and stability to your team, group or department
• Reducing anxiety during reorganizations
• Maintaining performance during changes in team membership
• Handling a new boss
• Maneuvering through larger company-wide changes
• Maintaining motivation while outsourcing
• Building alignment during mergers and acquisitions
• Preserving momentum during sales and divestitures
• Optimizing performance during physical or environmental changes
• Sustaining employee drive while working virtually
• Bringing order to chaos while moving or closing offices

Minimize Stress and Maximize Productivity Moving Forward

• Adopting techniques for handling your tough situation
• Implementing your post-course action plan
• Taking away your strategies to implement back at the office

Sponsor Background:

Learning Tree International is a world leader in Hands-on training for Management and Technology Professionals. Since 1974, over 1,700,000 course participants from over 13,000 organizations around the world have enhanced their skills through intensive hands-on exercises under the guidance of expert instructors with real-world experience.

Virtually every major company and government agency has relied on Learning Tree to provide its managers and employees with the skills they need to succeed in their job functions.

10 Reasons to Choose Learning Tree

... over 1.7 million professionals have trained with Learning Tree

1 Benefit from 32 Years of Training Excellence

Learning Tree International has trained over 1,700,000 IT and management professionals and managers from more than 13,000 organizations around the world. Virtually every major technologyoriented organization and government agency has trusted and relied on us to provide their employees with the training they need to master the latest technologies and management skills.

2 Learn from Expert Instructors

Learning Tree instructors are active practitioners who average more than 20 years experience in their field. Because they use the very technologies and skills they teach, they've already solved the same problems you are likely to encounter, so you and your organization gain the knowledge from their years of hands-on expertise. In addition to their extensive real-world experience, our instructors only qualify to teach Learning Tree Courses after completing our rigorous industryleading screening and training program.

3 Experience Superior Course Design

Learning Tree Courses are developed through a stringent, time-tested process that ensures every course is practical and relevant. Our development teams include multiple subject experts drawn from our worldwide network-and our courses are constantly updated to ensure what you learn is always up to date.

4 Courses are Available Anywhere, Anytime

In addition to our Education Centers located in North America, Europe and the Pacific Rim, Learning Tree has the infrastructure and logistical capabilities to assemble, customize and deliver world-class training anywhere in the world. Whether it's a single course at your own facility, or a complete curriculum you need to present in different locations around the globe, location is not a problem.

5 Acquire Practical Skills with Hands-On Instructor-led Training

Each of our intensive hands-on courses is designed to help you gain the skills you need-quickly and in depth. Our courses are taught in a collaborative, supportive classroom-based environment, not on a Web site where you get instruction in a vacuum. And when you return to work, you can apply your new skills, tools and techniques right away, so you and your organization reap the benefits immediately.

6 Retain New Knowledge and Skills Longer

Learning Tree Courses are developed around the principles of Active Learning, the most advanced and effective method of adult education. You are immersed in your subject through individual and group activities that significantly increase your understanding, retention and ability to apply new knowledge and concepts to maximum effect.

7 Learn in a Superb Training Environment

Our modern, comfortable Education Centers are designed to ensure the comfort, ease and maximum effectiveness of your learning experience. We provide state-of-the-art equipment featuring MagnaLearn(tm), our proprietary Instructional Enhancement Technology-which helps you learn more quickly, in greater depth and with increased retention.

8 Achieve Professional Certification

We offer 45 Certification Programs that give you professional recognition and document your expertise. Achieving Learning Tree Certification demonstrates your mastery of the essential skills required to excel in your role.

9 Earn College Credit or Continuing Education Credit

Learning Tree Courses are recommended for college credit to more than 1,500 Universities and Colleges by the American Council on Education (ACE). Our courses are also eligible for PDU credits from the Project Management Institute, as well as CPE credits from the National Association of State Boards of Accountancy.

10 Vendor-Independent Training

Learning Tree was, is and will continue to be independent of vendor influences. That means you get training that is unbiased. We present an objective, evenhanded treatment of the pros and cons of new products, techniques and technology. You even learn about third-party alternatives that the vendors themselves would never tell you about.

Learning Tree Management Training

For over 32 years, Learning Tree has been dedicated to meeting the professional development needs of people like you. Now, more than ever, superior management, leadership and interpersonal skills are critical to individual and organizational success. And it is equally critical to be able to apply those skills in complex, technology-intensive environments.

Experience the Quality...of Learning Tree Hands-On Training

Learning Tree is committed to providing the most effective high-quality education for IT professionals and managers. Our high standards for Course Development, Instructor Training and state-of-the-art facilities provide a learning experience that ensures your training investment produces the results you and your organization expect.

Active Training Ensures That "You Learn by Doing"

For over 32 years, Learning Tree has been a pioneer in the application of Active Training, which is the most advanced and effective method of adult education. And today, we are still leading the way.

In our courses, you learn by doing. Our instructors do more than just lecture--they actively involve you in your training. Brief lectures are followed by hands-on exercises so that you master new skills right away.

Get Real-World Solutions from Expert Instructors

Learning Tree instructors are active practitioners who work full time in high-tech companies, R & D labs and other business environments where they use the very technologies and skills they teach. Because they have already solved the same problems you are likely to encounter, our instructors are equipped to share their real-world experience and practical solutions with you. Everything you learn is practical, relevant and up to the minute.

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