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Business Analysis Essentials
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Provider:
Global Knowledge
Topic(s):
Computers & Software > Management Operations/MIS
Who Should Attend?
Systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers
Full Seminar Description
In this introductory course, you'll delve into the role and responsibilities of the business analyst--the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you'll learn to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. You'll consider the unique needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements. To receive course credit, students are expected to attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment. Fee per person: $2195In this introductory course, you'll delve into the role and responsibilities of the business analyst-the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you'll learn to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. You'll consider the unique needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements.
To receive course credit, students are expected to attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.
Who Needs to Attend
Systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists.
Prerequisites
There are no prerequisites for this course.
Follow-On Courses
- Business Process Analysis
- Requirements Development and Management
- Writing Effective Requirements
Certification Programs and Certificate Tracks
This course is part of the following programs or tracks:
- CBAP™ - Certified Business Analysis Professional
- Professional Business Analyst Certificate
- Understand the importance of the analyst.
What You'll Learn
- Role of the business analyst
- Build and evaluate a business case
- Plan, manage, analyze, document, and communicate requirements
- Conduct effective interviews, group workshops, and questionnaires
- Data mining
- Effectively capture and document business rules
- Get agreement
- Ensure requirements are met
Hands-On Exercises
- Identify Business Analysis (BA) Concepts and Activities in Your Organization
- Propose Project Scope Based on Your Analysis of a Business Architecture, Feasibility Study, and Risk Assessment
- Define Team Roles and Work Division Strategy
- Plan Requirements Activities for a Project
- Plan Scope and Requirements Change Management
- Choose Elicitation Techniques
- Choose Techniques to Structure, Model, and Analyze Requirements
- Identify Project Assumptions and Constraints
- Determine Requirements Verification and Validation Activities
- Draft a Requirements Communication Plan
- Prepare for Requirements Presentation and Sign-off
- Determine Solution Assessment and Validation Activities
- Compile an Individual Professional Skills Inventory
- Produce an Individual Professional Growth Plan
Course Outline
1. Overview of Business Analysis
- The solutions lifecycle
- What is business analysis?
- Business analysis terminology
- International Institute of Business Analysis
- CBAP certification
2. Enterprise Analysis
- Introduction
- Definitions
- The business architecture
- Feasibility studies
- Project scope
- Business case
- Risk assessment
- Decision package
- Selecting and prioritizing projects
3. Requirements Planning and Management
- Introduction
- Definitions
- Team roles for the project
- Work division strategy
- Requirements risk approach
- Planning considerations
- Requirements activities
- Selection
- Estimation
- Requirements scope
- Requirements activity
- Measurement
- Reporting
- Requirements change management
4. Requirements Elicitation
- Introduction
- Definitions
- Elicit requirements
- Techniques
- Brainstorming
- Document analysis
- Focus groups
- Interface analysis
- Interviews
- Observation
- Prototyping
- Workshop
- Reverse engineering
- Survey/questionnaire
5. Requirements Analysis and Documentation
- Introduction
- Definitions
- Requirements package
- Business domain model
- Analyze user requirements
- Analyze functional requirements
- Analyze quality of service requirements
- Assumptions and constraints
- Requirements
- Attributes
- Document
- Validate
- Verify
- Modeling techniques
- Data and behavior models
- Process/flow models
- Usage models
6. Requirements Communication
- Introduction
- Definitions
- Communication plan
- Manage conflicts
- Determine format
- Requirements package
- Requirements presentation
- Requirements review
- Requirements sign-off
7. Solution Assessment and Validation
- Introduction
- Definitions
- Solution alternatives
- Technology options
- Solution selection
- Solution usability
- Quality assurance
- Solution implementation
- Solution impacts
- Post implementation review
8. BA Fundamentals
- Communication skills
- Leadership skills
- Problem-solving skills
- Business knowledge
- IT knowledge
9. Case studies
10. Exercises
This course was previously titled Introduction to Business Analysis.
Sponsor Background:
About Global KnowledgeFounded in 1995, Global Knowledge, Inc. is the world's largest independent IT education integrator, offering more than 700 courses in more than 30 countries and in 15 languages. Global Knowledge’s blended IT education solutions combine vendor-authorized and proprietary content with Global Knowledge-developed curricula, delivered through the right mix of intensive hands-on classroom training and interactive e-Learning. The company offers complete IT education program management solutions including enrollment, assessment, progress tracking and certification. The company’s blended IT education solutions are delivered via instructor-led classroom (c-learning), virtual classroom (v-learning), self-paced e-Learning, and e-Learning tools or software applications.
Mission
Global Knowledge is dedicated to improving the way companies and individuals learn, use, and master technology through educational solutions that empower customers with choice, allowing them to determine when, where, and how they want their IT education programs to be designed and delivered.
Ownership
Global Knowledge, Inc., a privately held company based in Cary, NC, is owned by New York-based investment firm Welsh, Carson, Anderson and Stowe.
Market Share
According to International Data Corporation (IDC), Global Knowledge is the fourth-largest provider of IT education solutions and holds 1.7% of total market share, roughly half that of the largest training company (IBM Global Services). In addition, Global Knowledge is the:
- #1 provider of networking training programs worldwide for combined vendor-authorized and proprietary programs
- #1 training provider worldwide for Cisco IT certification programs
- #1 training provider worldwide for Nortel certification programs
- #1 training provider worldwide for Linux certification programs
- #1 training provider in Europe and the Americas for Enterasys certification programs Employees
Global Knowledge employs over 1,800 people worldwide. Approximately 20% of its instructor base holds advanced degrees.
Individuals and organizations worldwide learn to master technology through Global Knowledge's integrated, blended solutions comprised of:
- Education Services: offering more than 700 different courses including manufacturer certifications for Cisco, Microsoft, Nortel, Oracle, Enterasys, and Red Hat. In addition, Global Knowledge offers certification courses for internetworking and job skill certifications.
- Enterprise Services: developing custom integrated solutions to manage proficiencies for an information technology workforce. Projects include large-scale rollouts; integration of personnel following mergers and acquisitions, customized accelerated certification training programs, and competence assessment.
- Knowledge Products: providing software products for just-in-time, in-application training and e-Learning solutions that include a comprehensive selection of self-paced and web-delivered training, mentoring, and remote lab services for high-value internetworking topics. The company offers titles on e-commerce, Nortel, Cisco, operating systems, ATM, computer networking and telecommunications. Global Knowledge also provides an e-Learning environment that enables the rapid design and web-deployment of training materials for enterprise applications and business processes.
- Outsourcing Services: managing complete education programs for many of the world’s largest corporations.
Strategic Partners and Clients
Global Knowledge continues to foster strategic partnerships and client relationships with some of the most dominant and pervasive players in the information technology industry today, including:
- AT&T
- Microsoft
- Association of Web Professionals
- Net G
- Centra
- NIIT
- Cisco Systems
- Nortel Networks
- CompTIA: A+, iNet+, Network+
- Novell
- Compaq
- Oracle
- Deutsche Telekom
- SAP
- Enterasys
- Soft Link, Inc
- Entrust
- Sprint
- Ericsson
- TruSecure Corporation
- ICCP
- TutorPro
- Korea Telecom
- University of Phoenix
- Legato
- Williams Communications
- McGraw/Hill Osborne
- WorldCom
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