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Building Better Work Relationships: New Techniques for Results-Oriented Communication - Live In-Person or Virtual Live

Fee:

$2,545.00

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In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport in this environment can make -- or break -- your career. Get set to step up and become a 'conscious communicator.' Develop self-awareness, analyze situations, and consciously select and use productive communication strategies. You’ll find your relationship style, identify your strengths and weaknesses, and master the winning tactics to work harmoniously to achieve your goals. Three days in classroom or four sessions online. ($100 less for online class.) CEUs: 1.8. Keywords: people management, interpersonal skills, human relations, webinar, webinars, virtual learning. Fee: $2545, $2295 for AMA members.

*When registering by phone, use Priority Code: XNNT

AMA (American Management Association International)

Provider:


AMA (American Management Association International)

Topic(s):


Leadership & Management > Interpersonal Skills

Who Should Attend?


People who want to use effective communication and relationship management to maximize impact, productivity and results

We Also Recommend:


In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them.

Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your career. Get set to step up and become a "conscious communicator." Develop self-awareness, analyze situations, and consciously select and use productive communication strategies. You’ll find your relationship style, identify your strengths and weaknesses, and master the winning tactics to work harmoniously to achieve your goals.


HOW YOU WILL BENEFIT:


WHAT YOU WILL COVER:

Effective Work Relationships

Communication and Perceptions

Investigating Emotions and Emotional Intelligence

Building Better Relationships with Ourselves and Others

Relationship Building

Expressing Needs within Work Relationships

Relational Communication

Relational Listening

Addressing Relational Change and Conflict


Who Should Attend

This workshop is designed for people who want to build better work relationships, maximize impact, increase productivity and drive results by applying effective communication and relationship management.


Outline for classroom

Learning Objectives

Effective Workplace Relationships

Communication and Perceptions

Investigating Emotions and Emotional Intelligence

Building Better Relationships with Ourselves and Others

Relationship Building

Expressing Needs within Relationships

Relational Communication

Relational Listening

Addressing Relational Change and Conflict

Days: 3

CEUs: 1.8


Outline for online sessions

LEARNING OBJECTIVES

LESSON ONE

Effective Relationships and the Role of Communication in Building Relationships

LESSON TWO

The Importance of Knowing Yourself for Building Relationships

LESSON THREE

Best Practices and Skills for Building Relationships

LESSON FOUR

Best Practices and Skills for Building Relationships (cont’d)


Sponsor Background:

The American Management Association was founded in 1923. They have built a content control check into every one of their professional seminars. Plus a series of checks and balances to ensure that the content of every AMA seminar is precisely targeted to:

Whether you're looking for a solid foundation of business fundamentals or strategies to help you seize growth opportunities for your company, AMA offers expert instruction to help you:

Cancellation Policy

Transfer, Cancellation and Refund Policy

For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.

100% Satisfaction Guaranteed—At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

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