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Assertive Communication in the Workplace

Fee:

$ 450.00

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Assertive communication is not passive, nor is it aggressive and dominating; it represents the most effective method of expression in almost every workplace situation. This one-day program is designed to help participants increase their influence and credibility, add confidence to their communication, become more effective in dealing with conflict situations, and increase results. 0.7 CEUs. Keywords: interpersonal skills, people management, human relations. Fee per person: $450.

MRA-The Management Association, Inc.

Provider:


MRA-The Management Association, Inc.

Topic(s):


Leadership & Management > Interpersonal Skills

Who Should Attend?


Anyone who would benefit from being able to communicate more directly, tactfully, and effectively; anyone who is making the transition to a leadership position who needs to get things done through others


Assertive communication is not passive, nor is it aggressive and dominating; it represents the most effective method of expression in almost every workplace situation. This one-day program is designed to help participants increase their influence and credibility, add confidence to their communication, become more effective in dealing with conflict situations, and increase results.


What You Will Learn:


Who Should Attend:

Anyone who would benefit from being able to communicate more directly, tactfully, and effectively. Also, anyone who is making the transition to a leadership position and needs to get things done through others or with the assistance of others in the organization.


Competencies:


Sponsor Background:

MRA helps business thrive by creating powerful teams and safe, successful workplaces. That’s been our goal for over 110 years. As one of the largest non-profit employer associations in the U.S., today we serve 4,000 employers covering 800,000 employees.

Association Overview

MRA-The Management Association is a non-profit trade association (501(c)6). It was founded in 1901 by 23 business leaders who were convinced of the advantages of a united approach to problem solving. By pooling information, exchanging ideas, and conducting educational programs and meetings in a voluntary association, employers recognize mutual problems and find ways to resolve or avoid these problems.

In 2014, MRA provided services to more than 275 different not-for-profit entities. MRA’s member organizations include 39 chambers of commerce across Wisconsin, Minnesota, Illinois, and Iowa. Organizations join MRA as corporate members, gaining access to expert guidance, best practices, professionally facilitated roundtables, essential tools, and dozens of business services in the fields of human resources, learning and development, and productivity. Member services encompass areas including affirmative action, reference checking, training in human resource topics, business skills and management, and leadership effectiveness. MRA also offers educational programs available to the public.

Careers

Interested in joining our team of hard-working, innovative, and passionate professionals? Take a moment to visit our careers page and see what makes MRA a special place to call your professional home.

Community and Charitable Involvement

At MRA, we’re proud to give back to the communities we serve. We do so through small grants and scholarships, funded through our Institute of Management Centennial Endowment Fund. This endowment fund supports our Non-Profit Leadership Fund (to provide reduced fee or no-fee education opportunities to nonprofit organizations), Small Business Development Fund (to aid small or emerging businesses by providing an opportunity to access MRA’s services and training programs at reduced-pricing), and Excellence in Human Resources Scholarship (to recognize and support the development of human resources professionals).

MRA is involved in the community and supports several charitable organizations, including United Way, Milwaukee Public Museum, Junior Achievement, Waukesha County Business Alliance, and the United Performing Arts Fund (UPAF), through donated services and monetary contributions. In addition, MRA employees are encouraged to volunteer and sit on boards for various other non-profit organizations. In the past, MRA executives have served on the board of directors of several organizations and chambers of commerce.

Institute of Management

MRA’s Institute of Management is a 501(c)3 entity and its purpose is to educate employees and the public through seminars, meetings, research, communication, and other outreach. The corporation is organized exclusively for education and research purposes under Section 501(c)3 of the Internal Revenue code of 1954 as it may be amended, and its purposes are limited to the furtherance of the exempt purposes within the intent of that Section.

In addition, MRA is licensed as a private career school with the Minnesota Office of higher Education pursuant to Minnesota Statues, Sections 141.21 to 141.32. Credits earned at the institution may not transfer to all other institutions.

Leadership & Board of Directors

MRA’s 220 staff members are led by a strong team of experienced HR and business professionals. Learn more about our staff, leadership team, and board of directors.

Locations

Today, the business world is complicated, fast and far-reaching. We go where you need us. From our own backyard to Dubai and Beijing – we can help your business thrive. If your organization has employees in Illinois, Iowa, Minnesota or Wisconsin, you are eligible for the benefits of MRA membership. We’re always just a phone call or e-mail away.

News

MRA experts are often cited in business and human resource news features and are available to members of the media. For more information and to view our recent press releases, click here.

Our Team

Who are the people that provide the great service for which MRA is known? See our staff biographies to learn about our dedicated and experienced team.

Scholarships

At MRA, our passion is to help organizations thrive and to support the next generation of HR professionals. As a result, we have established an the Excellence in Human Resources Scholarship, which helps support students pursue their education and prepare for a fulfilling career in human resources.

This scholarship is offered annually to students of junior or senior standing. Recipients receive a $1,000 monetary scholarship, as well as a free registration to an MRA training program.

In addition, MRA has an endowment fund that exists to provide financial assistance to not-for-profit leadership and support for small business development. Since its inception, the MRA Institute of Management Centennial Endowment Fund has contributed more than $28,000 to not-for-profit entities and sponsored $6,000 in college scholarships.

Testimonials

We don’t rest on our laurels but we do appreciate your kind words. If we went above and beyond for you, please feel free to let us know.

We Hear You

Share your thoughts, comments, or questions. We’re here for you and want to hear from you.

Contact us today to learn how we can assist your company to successfully recruit, develop, and retain a powerful workforce.

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