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How to Communicate with Diplomacy, Tact and Credibility - Live Online/Virtual

Fee:

$2,445.00

· QuickCode:

QQBQWP

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How well you communicate can make or break your professional image. It directly influences how others view your work and performance -- as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed by emotions and conflicts. To be a communicator who is skilled in all three areas, it takes awareness, training and the know-how to apply proven techniques to all kinds of situations. This seminar will teach you how to choose and use the most appropriate words and emotional tone for every business interaction. You will gain insights into your communication style and the styles of others, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs. 2 days for live seminar or four three-hour sessions online. 1.2 CEUs. Keywords: interpersonal skills, people management, human relations, communications, communication style, politically correct attitudes, tolerance, prejudice, judgment, controversial news, diplomatic, webinar, webinars, virtual learning. Fee per person: $2445, $2195 for AMA members.

*When registering by phone, use Priority Code: XNNT

AMA (American Management Association International)

Provider:


AMA (American Management Association International)

Topic(s):


Leadership & Management > Interpersonal Skills

Who Should Attend?


Business professionals who want the skills to communicate in a positive, professional manner no matter what the situation.

We Also Recommend:


How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed by emotions and conflicts. To be a communicator who is skilled in all three areas, it takes awareness, training and the know-how to apply proven techniques to all kinds of situations.

This seminar will teach you how to choose and use the most appropriate words and emotional tone for every business interaction. You will gain insights into your communication style and the styles of others, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.


Who Should Attend

Business professionals who want the skills to communicate in a positive, professional manner no matter what the situation.


How You Will Benefit


What You Will Cover

The Importance of Perception

Communication Style Differences

Effective and Powerful Communication

Effective Listening Skills

Diplomacy, Tact and Credibility


Outline for classroom

Learning Objectives

The Importance of Perceptions

Communication Style Differences

Effective and Powerful Communication

Effective Listening Skills

Diplomacy, Tact and Credibility


Outline for online

LEARNING OBJECTIVES

LESSON ONE

The Importance of Perceptions

LESSON TWO

Communication Style Differences

Effective and Powerful Communication

LESSON THREE

Effective and Powerful Communication (cont’d)

LESSON FOUR

Effective Listening Skills


Sponsor Background:

The American Management Association was founded in 1923. They have built a content control check into every one of their professional seminars. Plus a series of checks and balances to ensure that the content of every AMA seminar is precisely targeted to:

Whether you're looking for a solid foundation of business fundamentals or strategies to help you seize growth opportunities for your company, AMA offers expert instruction to help you:

Cancellation Policy

Transfer, Cancellation and Refund Policy

For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.

100% Satisfaction Guaranteed—At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

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