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Achieving Leadership Success Through People Live or Remote Access
Lead more effectively by creating rapport, synergy and two-way trust. The most successful leaders are those with the best people skills, especially during the most difficult circumstances. Poor communication and interpersonal relationships routinely thwart leaders who are otherwise technically competent. In order to succeed, leaders must be fully engaged with the individuals who make up their organization. Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowering) this seminar can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results. Keywords: Senior managers, directors, vice presidents and other executives, as well as midlevel managers and others in positions of leadership. Fee per person: $2745; $2495 for AMA members.
*When registering by phone, use Priority Code: XNNT
Provider:
AMA (American Management Association International)
Topic(s):
Leadership & Management >
Leadership Skills
Who Should Attend?
Senior managers, directors, vice presidents and other executives, as well as midlevel managers and others in positions of leadership.
We Also Recommend:
Lead more effectively by creating rapport, synergy and two-way trust.
The most successful leaders are those with the best people skills, especially during the most difficult circumstances. Poor communication and interpersonal relationships routinely thwart leaders who are otherwise technically competent. In order to succeed, leaders must be fully engaged with the individuals who make up their organization. Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowering) this seminar can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.
How You Will Benefit
- Understand the components of professionalism and the importance of setting a good example
- Coach and develop your direct reports/colleagues to be more hopeful and empathetic as they develop greater professionalism
- Create genuine partnerships and unity with, and among, direct reports/colleagues
- Be more optimistic through reframing, resilience and positive language skills
- Learn and apply the components of loyalty to create “loyal followership”
- Trust and empower your direct reports/colleagues more
What You Will Cover
- Professionalism: character, composure, commitment, communication, competence and caring
- Empathy: connecting and building rapport, understanding others and valuing strengths
- Optimism: enthusiasm, eagerness to learn and teach, and resilience
- Partnership: collaboration (vs. competition), creating synergy and teamwork
- Loyalty: building energetic followers who persevere and are accountable to self and others
- Empowerment: delegating, teaching, coaching and entrusting
Who Should Attend
Senior managers, directors, vice presidents and other executives, as well as midlevel managers and others in positions of leadership.
Outline
Learning Objectives
- Define Leadership and the Measures of Leadership Success
- Exhibit the Skills of the PEOPLE Path to Achieving Leadership Success: Demonstrate Professionalism and Empathy; Lead with Optimism; Create Partnerships; Demonstrate Loyalty and Earn Loyal Followership; Empower Yourself and Others
- Describe the Benefits of the PEOPLE Path to Successful Leadership
- Identify Ways to Develop PEOPLE Skills
Professionalism
Achieving Leadership Success Through Professionalism
- Define Professionalism
- Describe Its Importance to Successful Leadership
- Describe and Demonstrate Five Components of Professionalism
- Assess Your Personal Level of Professionalism
- Identify Ways to Demonstrate Professionalism at Work
Empathy
Achieving Leadership Success Through Empathy
- Define Empathy
- Describe Its Importance to Successful Leadership
- Describe and Demonstrate Three Components of Empathy
- Explain How Relational Listening Helps Develop Empathy
- Describe How Considering Different Personality Types Relates to Empathy
- Identify Ways to Demonstrate Empathy at Work
Optimism
Achieving Leadership Success Through Optimism
- Define Optimism
- Describe Its Importance to Successful Leadership
- Describe and Demonstrate Four Dimensions of Optimism
- Identify Situations in Which Optimism Is or Is Not Appropriate
- Describe and Demonstrate Resilience
- Identify Ways to Demonstrate Optimism at Work
Partnership
Achieving Leadership Success Through Partnership
- Define Partnership
- Describe Its Importance to Successful Leadership
- Describe and Demonstrate Partnering Techniques to Create Synergy and Handle Conflict
- Assess Your Tendencies and Preferences in Partnering with Others
- Identify Ways to Create Partnerships at Work
Loyalty
Achieving Leadership Success Through Loyalty
- Define Loyalty
- Describe Its Importance to Successful Leadership
- Describe Five Ways to Demonstrate Loyalty
- Describe Four Steps to Earning Loyal Followership
- Identify Ways to Demonstrate Loyalty and Earn Loyal Followership at Work
Empowerment
Achieving Leadership Success Through Empowerment
- Describe Empowerment
- Describe Its Importance to Successful Leadership
- Describe and Demonstrate Skills for Being am Empowered and Empowering Leader
- Identify Ways to Be an Empowered and Empowering Leader at Work
Sponsor Background:
The American Management Association was founded in 1923. They have built a content control check into every one of their professional seminars. Plus a series of checks and balances to ensure that the content of every AMA seminar is precisely targeted to:
- provide comprehensive, hands-on training that is of practical use when you return to the job
- focus on need-to-know specifics, relevant to the demands of global business today
- offer the expertise and personalized attention of top-ranking instructors
- facilitate your career development and business savvy
Whether you're looking for a solid foundation of business fundamentals or strategies to help you seize growth opportunities for your company, AMA offers expert instruction to help you:
- manage your priorities effectively
- cultivate more productive working relationships
- increase your on-the-job value
- align your skills with marketplace demands
- bring out the best in people, processes and yourself
Cancellation Policy
Transfer, Cancellation and Refund Policy
For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.
100% Satisfaction Guaranteed—At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.
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