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Coaching from a Distance: Developing Your Team When You Can't Be Face to Face - Live In-Person or Virtual Live
The countless ways in which professionals now communicate means business can be conducted almost anywhere. This has introduced the element of distance (both real and virtual) between coach and subject. Coaching skills that once worked so effectively face-to-face won’t get the job done today. For a remote or virtual environment, coaches must develop an entirely new battery of skills -- from innovative ways of listening to new measures of coaching success. This new live online seminar covers it all in four dynamic lessons, with a sharp focus on skill-building and modeling techniques that will enable coaches to move their teams to the next level of professional development regardless of distance. Classroom or online sessions. Keywords: webinar, webinars, on demand, virtual learning, virtual classes, online learning. ($100 less for online class.) Fee per person: $2345; $2095 each for AMA members.
*When registering by phone, use Priority Code: XNNT
Provider:
AMA (American Management Association International)
Topic(s):
Human Resources >
Performance & Motivation
Who Should Attend?
Managers, team leaders, senior managers and project managers of global and geographically dispersed teams
We Also Recommend:
Successful coaching is challenging and rewarding—but coaching remotely or in a virtual environment demands all-new rules.
The countless ways in which professionals now communicate means business can be conducted almost anywhere. This has introduced the element of distance (both real and virtual) between coach and subject. Coaching skills that once worked so effectively face-to-face won’t get the job done today. For a remote or virtual environment, coaches must develop an entirely new battery of skills—from innovative ways of listening to new measures of coaching success. This new live online seminar covers it all in four dynamic lessons, with a sharp focus on skill-building and modeling techniques that will enable coaches to move their teams to the next level of professional development regardless of distance.
How You Will Benefit
- Diagnose the specific kind of coaching that the situation requires
- Provide coaching directed toward development, career planning and performance management
- Develop critical listening skills—to “hear between the lines”
- Make the right connections to foster cohesion and teamwork
- Execute your strategy with the appropriate set of tools and techniques
- Compensate for lack of “face time” and visual cues
What You Will Cover
LESSON 1
Virtual Coaching Skills for Increased Effectiveness
- Assessing strengths and weaknesses as a virtual coach
- Flexing your style to increase effectiveness
- Blending coaching tasks, emotional intelligence and coaching skills
LESSON 2
Building Employee Loyalty, Trust and Connection Through Coaching
- Identifying the strengths to develop in others
- Paying attention to strengths and providing feedback
- Skills and behaviors needed for performance coaching
LESSON 3
Preparation and Planning for Virtual Coaching
- Identifying coachable moments
- Probing questioning
- Emotional intelligence behaviors that require coaching
LESSON 4
Team Coaching
- Characteristics of effective virtual teams
- Building trust at each stage of virtual team development
- Applying team coaching principles to real situations/challenges
Who Should Attend
Managers, team leaders, senior managers and project managers of global and geographically dispersed teams.
Outline for online sessions
LEARNING OBJECTIVES
- Learn the Competencies You Need to Meet the Challenges of Coaching from a Distance
- Increase Your Skill at Selecting and Using Effective Tools and Technologies Designed Specifically for Virtual Teams
- Learn How Positive Psychology and Emotional Intelligence Impact Virtual Employees
LESSON ONE
What It Takes to Coach from a Distance
- Assess Your Strengths and Weaknesses as a Virtual Coach
- Explain the Virtual Coaching Model
- Describe an Effective Blend of Focus on Coaching Tasks, Emotional Intelligence, and Coaching Skills
LESSON TWO
Developmental Coaching
- Demonstrate the Ability to Utilize the DiSC®Profile to Plan Developmental Coaching Sessions
- Demonstrate Flexibility in Adapting to Different Styles
- Develop the Ability to Pay Attention to Strengths and Provide Strengths Feedback
Performance Coaching
- Demonstrate the Ability to Use the DiSC® Model to Determine the Priorities of Direct Reports and Others
- Demonstrate Flexibility in Adapting to Different Styles
- Summarize the Virtual Coaching Model Skills and Behaviors
LESSON THREE
Data Gathering for Coaching Virtually
- Describe Ways to Gather Data for Virtual Coaching
- Create Individualized “Dashboards” to Track the Data
- Use the Positive/Negative (P/N) Ratio as a Source of Data
- Use Probing Questions
- Identify EI Behaviors That Require Coaching
Applying Virtual Coaching Tools and Techniques
- Use the Virtual Coaching Model to Plan a Virtual Coaching Session
- Assess Your Virtual Coaching Strengths Through Feedback
- Identify Ways to Gather Data for Individuals on Your Team
- Use a Planning Template to Plan the Session
LESSON FOUR
Techniques to Increase Virtual Team Effectiveness
- Define Virtual Team Stages/Life Cycles and Coaching Needs
- Define Characteristics of Effective Virtual Teams
- Describe Ways to Build Trust at Each Stage of Virtual Team Development
- Understand Team Emotional and Social Intelligence and the Implications for Team Coaching
- Apply Team Coaching Principles to Real Situations/Challenges
Sponsor Background:
The American Management Association was founded in 1923. They have built a content control check into every one of their professional seminars. Plus a series of checks and balances to ensure that the content of every AMA seminar is precisely targeted to:
- provide comprehensive, hands-on training that is of practical use when you return to the job
- focus on need-to-know specifics, relevant to the demands of global business today
- offer the expertise and personalized attention of top-ranking instructors
- facilitate your career development and business savvy
Whether you're looking for a solid foundation of business fundamentals or strategies to help you seize growth opportunities for your company, AMA offers expert instruction to help you:
- manage your priorities effectively
- cultivate more productive working relationships
- increase your on-the-job value
- align your skills with marketplace demands
- bring out the best in people, processes and yourself
Cancellation Policy
Transfer, Cancellation and Refund Policy
For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.
100% Satisfaction Guaranteed—At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.
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