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Customer Service Manager Training On Demand

Fee:

$ 249.00

· QuickCode:

QQCXPW

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Ensure your team is motivated and ready to implement an effective customer service strategy. By applying the concepts in these learning assets, any manager of a customer service team can build and sustain an effective customer-focused strategy. Learn to motivate and develop your team by utilizing proven coaching, feedback and delegation techniques. Keywords: webinar, webinars, on demand, virtual learning, virtual classes, online learning. 230 Minutes | 0.30 CEUs. Fee per person: $249

*When registering by phone, use Priority Code: XNNT

AMA (American Management Association International)

Provider:


AMA (American Management Association International)

Topic(s):


Customer Service & Sales > Customer Relations

Who Should Attend?


Operations managers, call center team leaders, help desk and technical management, and anyone managing customer-facing teams.


Ensure your team is motivated and ready to implement an effective customer service strategy.

By applying the concepts in these learning assets, any manager of a customer service team can build and sustain an effective customer-focused strategy. Learn to motivate and develop your team by utilizing proven coaching, feedback and delegation techniques.


Who Should Attend

Operations managers, call center team leaders, help desk and technical management, and anyone managing customer-facing teams.


What You Will Cover

This OnDemand Course contains the following lessons:


Sponsor Background:

The American Management Association was founded in 1923. They have built a content control check into every one of their professional seminars. Plus a series of checks and balances to ensure that the content of every AMA seminar is precisely targeted to:

Whether you're looking for a solid foundation of business fundamentals or strategies to help you seize growth opportunities for your company, AMA offers expert instruction to help you:

Cancellation Policy

Transfer, Cancellation and Refund Policy

For Classroom, Live Online, and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks notice, or fail to attend, you will be liable for the entire program fee.

100% Satisfaction Guaranteed—At AMA, we guarantee the quality of our seminars. In fact, 98% of our participants say they would recommend the course they have taken to their colleagues. If, for any reason, you are not satisfied with a seminar for which you have paid, AMA will give you credit toward another seminar of comparable price or will refund your fee.

This seminar is offered as an on-demand webinar. To quickly return to this seminar later, you can search by its QuickCode:

QQCXPW

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