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Effective Training Techniques (2 dates)
Group leaders learn to train both new employees and experienced workers. This workshop gives group leaders precise and practical...

Assertive Communication in the Workplace (1 date)
Assertive communication is not passive, nor is it aggressive and dominating; it represents the most effective method of...

Basic Supervision Live or Webinar (1 date)
A seminar that will launch participants to peak performance in motivating, managing and taking charge of projects and people....

Business Writing for Impact: How to Write So People Will Read (2 dates)
With all the messages business people are bombarded with on a daily basis, it is more critical than ever to write effective...

Conversations to Enhance Business Partnerships (1 date)
This advanced customer service program addresses the necessary knowledge and skill sets for account managers and those dealing...

Effective Negotiating (1 date)
Seminar topics include: sticking to your own game plan -- what people forget to do; you have more power than you think --...

Enhance Your Professionalism (1 date)
Professional business image is so much more than simply appearance or wardrobe -- it includes your words, your communicate...

HR Overview for HR Assistants (1 date)
This program provides HR support professionals with an introduction to the role and responsibilities of HR within an organization....

Internal Auditing For ISO-Based Systems (1 date)
Learn to develop and perform quality management or environmental management systems audits to ISO standards. Participants...

Managing Anger and Conflict in the Workplace (1 date)
Anger and conflict are components of almost every workplace environment. Anger is a normal human emotion; it is how people...

Managing Projects for Team Leaders (1 date)
Well-structured, cohesive teams reach the highest levels of success. Managing initiatives and cross-functional project teams...

Motivation and Trust Building For Group Leaders (2 dates)
Group leaders learn how to meet the demands of leading work while doing work. This program gives participants a practical...

Onboarding: Ensuring the Success of New Hires (1 date)
Dramatically improve your retention rate by ensuring the success of new hires right out of the gate! Great organizations...

Performance Conversations and Coaching Skills (1 date)
This program provides you with coaching and counseling techniques and the skills needed to develop measurable performance...

Presentation Skills (2 dates)
Overcome the fear of speaking in public and learn to make a strong, positive impression. Participants in this program learn...

Project Management: The Human and Technical View (1 date)
Don't let your projects get the best of you! In this workshop, gain the know-how to lead projects to successful outcomes....

Resolving Conflict and Handling Difficult People Problems (2 dates)
Group leaders learn and practice specific techniques to help them understand and resolve conflict situations and deal with...

Sensitivity Skills in a Diverse Workplace (1 date)
It's no secret that companies hire employees for their skills and previous work experience. But all the amazing talents...

The Supervisor and the Law (2 dates)
A 'must' for all managers and supervisors. One of MRA's most popular seminars. Are your managers and supervisors able to...

Unconscious Bias - Understanding the Impact in the Workplace (1 date)
Unconscious bias is embedded in our everyday decision-making and behavior in the workplace. Left unchecked, these mental...

Worker's Compensation Essentials for Wisconsin Employers (1 date)
In this attorney-led program, participants learn proven strategies for successfully managing claims and improving your organization's...


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