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FEATURED SEMINARS (JAN 2013)
Dealing with Difficult People
After this seminar you and your staff will be better equipped to: Understand the difficult people in your lives; Learn how they think, what they fear, why they do what they do; Understanding difficult people makes them less frustrating...
A Crash Course for the First-Time Manager or Supervisor
With the skills you gain in this course you will learn how to take charge of your new job, achieve results and build an image of self-assurance and competence. Learn what questions to ask on the first week on the job...
How to Become a Better Communicator
Excellent interpersonal communication skills are the most potent career and personal skills you can possess. Learn how to communicate effectively and confidently with these practical and proven techniques and skills...
Effective Employee Relations
This two day interactive workshop provides a basic overview of the components for creating and sustaining a positive employee relations climate. The course explores the elements of an effective employee relations program...
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